IT Helpdesk Intern 6 Months Contract

**Job Description & Summary** **The Opportunity**   Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture.  **What we are looking for from a candidate:** • Best fit for students at Cybernetics, Computer Sciences or Technology faculties; • Ability to adapt to a fast and demanding environment; • Ability to communicate clearly and effectively with end users; • A fundamental understanding of operating systems (like Windows and macOS); • Ability to analyze and diagnose basic technical problems and find quick solutions; • Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues; • Adherence to work schedule and deadlines; • Taking responsibility for one's actions and tasks and ensuring they are completed to high standards; • Attention to Detail; • Ability to collaborate effectively with colleagues and contribute to the team's common goals; **What will you do as an intern?** • Shadow Seniors on the job; • Gradually independently handling IT general controls work in less complex environment duly supervised by seniors; • Follow the work procedures; • Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications); • Receive and allocate equipment to/from employees; • Keep the database information regarding equipment allocation up to date; • Maintain the order of the equipment stock and conduct periodic inventory of the equipment; • Perform basic troubleshooting of technical issues; • Create data backups; • Copy data onto external storage media; **What we offer:**  * Challenging and rewarding work environment;  * Systematic education process to support professional and personal development and on-the-job training;  * Professional and team-oriented work environment;  * Interesting career development options and challenging assignments for top Romanian and international clients;  * Up-to-date technologies and methodology.  * Monthly budget for meal or holiday tickets and other available benefits.  * Private medical subscription.  * Office massages.  We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted.  #LI-BS1 #LI-onsite