IT Team Leader Perceptive Discovery

**_What can we offer you?_** _Apart from job satisfaction, we can offer you:_ **_YOURSELF_** * _25 days’ holiday (with the option to buy more)_ **_HEALTH_** * _Private Healthcare_ * _Optional dental insurance, health assessments and health cash plans_ * _Cycle to Work scheme_ **_WEALTH_** * _Company Pension Scheme, matching contributions up to 5% of salary_ * _Life assurance_ * _Annual staff bonus scheme_ * _Season ticket loans_ **Job Purpose** =============== As **IT Team Leader** at our state-of-the-art radiopharmaceutical production and clinical trial imaging facility in Hammersmith, West London, you'll play a prominent part in delivering business value through IT projects. Acting as 'player-manager' within our small, supportive onsite team, you'll be expected to collaborate with a broad cross-section of stakeholders locally and other peers in our US operation to support the Discovery IT strategy and ensure the day-to-day delivery of all on-site activities. Quality and compliance are at the heart of our business and, as the key interface with the Quality team, you'll play a pivotal role in ensuring that IT processes and systems adhere to the relevant Quality (GxP/GCP) standards. **Key Responsibilities** ======================== **IT Service Management** * Ensure team adherence to Service Level Agreements by monitoring metrics against agreed KPIs * Ensure all IT services remain operational and available for all aspects of the site. * Oversee assignments and tasks of team members **Project Management** * Create, monitor, and deliver IT projects based on business and site needs. * Consult with business stakeholders to ensure project success. * Ensure all project documentation is up-to-date and complete. * Proactively review the equipment and services supporting the clinical and pre-clinical business to reduce risk rather than address issues.  **Quality & Risk Management** * Ensure adherence to quality processes and procedures. * Creation/maintenance of IT processes * Manage and track all risks in the risk register with proper follow up actions **Budget control** * Monitor and report on site IT expenditure. * Make capital expenditure recommendations. * Input to financial forecasting '  **Team Management** * Allocate and prioritize workload across team members. * Ensure adherence to policies, procedures, and regulatory compliance. * Foster a culture of ownership, collaboration, and continuous improvement * Ensure timesheets are completed every month with adequate level of detail **Functional Competencies (Technical knowledge/Skills)** ======================================================== * In-depth technical knowledge of Networking and Virtualisation technologies (VMware/Hyper-V) * Broad understanding of Microsoft 365 services * Proficient in backup technologies (Veeam/Acronis) * Proficient in Cloud technologies (AWS ideally/Azure) * Excellent interpersonal, verbal and written communication skills. * A flexible attitude with respect to work assignments and new learning. * Ability to manage a small, established team, delegating effectively, driving standards and motivating, developing and coordinating the work of team members. * Driven and enthusiastic, able to manage multiple and varied tasks and prioritize own workload with attention to detail. * Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain. **Experience, Education, and Certifications** ============================================= * Industry recognised technical certification (e.g. Microsoft/AWS/VMware/CompTIA/Veeam) * Proven experience in highly regulated environments (GxP ideally, ISO17025, or similar) or relevant, transferable experience from another domain (e.g., healthcare, financial services, etc.). * Previous line management or leadership experience ideally or experience of leading significant project teams. * Excellent communication and presentation skills * Understanding of Agile behaviours or DevOps methodologies * English fluency.