IT Workplace Engineer

**Job Description & Summary** **The Opportunity**    You are part of PwC IT endpoint management team. Together with your team you are responsible for all IT end-user und IT endpoint related topics, such as laptops, virtual desktops and mobile devices.  In this role you support projects as SME, train our IT Service Desk and solve incidents- and problems in the IT endpoint area. Further, you take over accountability for parts of services and smaller IT services.  **What you will be doing**    * Together with your team, you run, maintain and develop our IT endpoint fleet  * You provide 2nd level support to our end-users  * You provide trainings to our 1st level support and create knowledge base articles  * You develop solutions to optimize our endpoint fleet  * You participate in projects and act as SME’s for several workplace related topics  * You ensure a state-of-the-art software and patch level for our laptops  * You create software packages and deliver them to our users  * You execute vulnerability management initiatives to keep our endpoint fleet secure  * You execute hygiene tasks to maintain a lean endpoint environment  * You take over responsibility for an IT Service or IT Service Components  **What we need from you**    * You hold a Bachelor degree in Business Administration or Computer Science   * You have at least 2 years experience working in endpoint management with focus on Windows and iOS endpoints (experience on Microsoft Intune (MEM) or similar modern endpoint management platform would be a great advantage). * You have knowledge of  PowerShell  * You knowledge of  Microsoft Entra Directory (Azure Active Directory)  * You are fluent (written and spoken) in English.  * You have excellent communication and interpersonal skills.  * You have a strong positive, service-oriented attitude and team-working ability.  **What** **is nice to have:**  * You have experience with Microsoft 365 Cloud PC environment or similar  * You have experience managing a Microsoft 365 Platform  * ITILv4/v5 Foundation  * Microsoft Endpoint Administrator Associate (MD-102)  * Azure Fundamentals (AZ-900)  * Microsoft 365 Fundamentals (MS-900)   #LI-BS1  #LI-Hybrid