Junior Program Manager

Job Description **What you will do** The Sr. Quality Analyst supports the planning, execution, and delivery of multiple projects within a program. This role works closely with senior program managers, cross-functional teams, and stakeholders to ensure projects are delivered on time, within scope, and aligned with business objectives. It is an excellent role for individuals looking to grow into a full program or project management career. **How you will do it** * Support end-to-end delivery of multiple operational from intake to closure. * Build and maintain program plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reporting. * Track milestones and follow-ups, coordinate stakeholders, leaders, SMEs and ensure actions are closed on time. * Track program KPIs and present insights to stakeholders (quality, delivery, compliance, adoption). * Build simple, reliable reporting mechanisms (Excel/SharePoint lists/Power BI where available). * Identify bottlenecks and propose data-backed improvements. * Communicate changes effectively through release notes, announcements, FAQ updates, and training coordination. * Support change management & Demonstrated performance as a change agent. * Implement monitor and maintain QMS to standards, Regulatory & contractual requirements. * Analyze data and provide information for management team to make decisions. * Coordinate and conduct periodic internal audit, external audit, etc. * Coordinate RCA process and be responsible for non-conforming database maintenance. * Establish, maintain and improve metrics in Quality and Continuous Improvement. **What we look for** * Bachelor’s degree in engineering, Business or related field. * Overall 4+ years with minimum 4 years’ experience in related field. * Knowledge of lean tools and leading continuous improvement activities. * Knowledge of ISO9000 quality system & ISO 9001:2015 certified * PMP, Six Sigma Greenbelt Certification mandatory, Six Sigma Black belt Certification desirable. * Strong documentation skills: ability to write clear SOPs, job aids, and communication updates. * Comfort with data tracking and analysis. * Strong stakeholder management: follow-ups, meeting facilitation, and structured communication. * Good English communication skills. **Skills Required** * Excellent communication, influencing and persuasion skills * Teamwork. * Self-motivated, good initiative and passion for continuous improvement. * Good knowledge about how the organization works and knows how to get things done through both formal and informal channels. * Strong functional and technical skills to manage and measure work commercially with an entrepreneurial flair. * Demonstrate business knowledge and ability to display the linkage between projects and desired business results/KPIs. * Possess an extremely high level of integrity and ethics when dealing with internal and external stakeholders. * Ability to comprehend and make significant contributions to development of business plans.