Lab Support Service Specialist 2 - Histology - Ft Day - North Fulton

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. **Work Shift** Day (United States of America) **Job Summary:** ---------------- **Wellstar North Fulton Hospital has an opportunity for a Lab Support Service Specialist 2 - Full-Time Day Shift  7:30am - 4pm** Under the supervision of the Laboratory Manager, Assistant Manager or Supervisor, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. The LSSS II is fully proficient in their area of expertise and will serve as an expert / lead in their assigned area. Performs all functions that relate to obtaining or processing patient specimens while maintaining customer confidence and satisfaction. Accuracy: Maintains acceptable accuracy in-patient, quality assurance, proficiency and competency testing. Critical Thinking: Uses knowledge and experience to evaluate and investigate specimen problems that arise. Job Knowledge: Maintains current personal training, education and practice of policies and procedures. Productivity: Practices organizational skills for efficiency of time, materials, cost and availability of lab data Communication: Practices information monitoring, investigation, resolution and hand-off to team members. Performs other duties as assigned: **Core Responsibilities and Essential Functions:** ----------------------------------------------------- Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy): \* Will take on lead duties in the absence of the supervisor or manager. \* Technical / HIS / LIS-Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality. \* Customer Service Support-Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times. \* Specimen receipt and processing-Handle all patient specimens appropriately for tests indicated. \* Phlebotomy- Maintain Phlebotomy competency if appropriate for the department working in. \* Education and training for new employees-Responsible for assisting in orientation and training of new staff for the department. Modular Pre-Analytics System and Storage Unit (if Required) \* Key Operator for the Pre-Analytics and Storage Unit \* Monitors and identifies system monitor functions \* Thorough knowledge of Pre-Analytics computer functions and specimen location \* Thorough knowledge of each Pre-Analytics module and their function \* Responsible for performing daily maintenance for Pre-Analytics module and all components \* Complete understanding of processes for the Pre-Analytics module \* Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit. \* Follows up with contacting service for further instructions. \* Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit. Outpatient Registration (if Required) \* Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility. \* Ensures accurate information is captured in multiple registration systems (Wellstar HIS) \* Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy. \* Ensures activity is recorded \* Ensures all stats are sent to the laboratory within time guidelines. Microbiology Processing (if Required) \* Performs all aspects of specimen processing including reporting and resolving specimen problems \* Prepares media and supplies for transfer to sister hospitals as needed. \* Serves as expert for ordering and processing Microbiology specimens. Follows up with and is the contact for processors at sister hospitals \* Maintains and sets up organisms for media QC \* Key Operator for the appropriate instrumentation \* Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge) \* Trains new employees on processing duties \* Sets up all proficiency specimens Blood Bank Component Processing (if Required) \* Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care. Prepares all products using good lab technique and adheres to established procedures. \* Performs all routine preparation and issuing of products per protocol. \* Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information. \* Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication. \* Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank. \* Perform STAT duties as needed. Handle emergency products efficiently and appropriately Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. **Required Minimum Education:** ---------------------------------- * High School Diploma / GED General **Required Minimum License(s) and Certification(s):** -------------------------------------------------------- All certifications are required upon hire unless otherwise stated. * BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor **Additional License(s) and Certification(s):** ----------------------------------------------- **Required Minimum Experience:** ----------------------------------- Minimum 3 years experience in specimen processing in an outpatient or hospital laboratory environment Required **Required Minimum Skills:** ------------------------------- Strong written and verbal communication, customer service, multi-tasking and organizational skills, professionalism, detail and team-oriented, data entry and computer proficiency. Demonstrates leadership in area of expertise. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.