Lead Experience Strategist

At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerate innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a cross-functional team that builds digital solutions, implements new business models, and drives strategic digital programs. We apply customer-centric methodologies like Design Thinking and Voice of the Customer and combine those with our business and strategy acumen. **Your role** * Lead end-to-end innovation projects * Translate business and user needs into scalable, innovative digital solutions * Drive strategic initiatives for customer- and user-centric innovation * Inform UX and business strategy through research and insights * Manage multiple projects and ensure high-quality delivery * Align stakeholders across complex domains * Scale and apply methods like Strategic Research, Lean Innovation, and Design Thinking * Act as a trusted UX strategy partner across domains * Ensure strong collaboration across teams * Support hiring, capability building, and network growth **Your profile** * Master’s in humanities, psychology, design/user research or equivalent * Serveral years in strategy, research, and innovation * Strong track record of turning insights into products/MVPs * Skilled in qualitative and quantitative research and strategy * Solid knowledge of product development, agile, and digital ecosystems * Hands-on experience with Design Thinking & Lean Innovation * Familiar with AI, data-driven products, and emerging tech E * Experience working in cross-functional teams (design, business, tech) * Strong storytelling and stakeholder management * Entrepreneurial mindset (startup experience is a plus) * Fluent in English & German Your ZEISS Recruiting Team: Sabrina Rieker