Lead Opc Agent

hospitality team members

📍 hvc san diego ams united states🕐 2d ago🔗 workday

Job Description

Are you looking for a place where meaningful moments are made together?   We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Marketing Coordinator Lead**, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.  **Where great benefits lead to a life fulfilled.**  * Competitive Pay  * Medical/Dental/Vision/401K opportunities  * Travel discounts  * Credit Union Membership  * Tuition Reimbursement  * Professional Counseling & Family Support  * Growth and Development Opportunities  \*Benefit eligibility will vary by position  **As a Marketing Coordinator Lead, a typical day will include:**   * Acts as team lead and assists with scheduling needs.  * Provide feedback to managers regarding individual performances, recommend any additional training needed.  * Schedules sales presentations and manages customer expectations.  * Provides the highest level of service to exceed budgeted sales presentations and volume production goals.  * Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.  * Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.   **Guest Experience and Company Standards**  * Welcome and greet guests and anticipate and address their needs.  * Interact with colleagues and guests professionally and promptly.  * Contribute to team goals.  * Always follow company policies and safety procedures.  **To Become a Marketing Coordinator Lead:**   * Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.   * Available to work a flexible schedule to include weekends and holidays.  * Concierge, telemarketing and/or sales experience preferred.   * Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  * Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.