Lead Quality Assurance Engineer

**iGaming:** If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. **Position Summary** **Required Experience:**  * 10–13 years of experience in software testing, with at least 3 years in a QA lead role managing people and bringing/guiding technical experience. * Proven experience in managing QA teams, including workload management, mentoring and performance reviews. * Strong expertise in UI and API automation testing using Selenium or Playwright with Java. * Solid understanding of object-oriented programming and automation framework design principles. * Hands-on experience in Agile/Scrum environments. * Proficiency in Git, JIRA and QTest (or equivalent tools). * Excellent written and verbal communication skills. * Experience in leveraging AI/GenAI tools to improve QA efficiency — e.g., AI-assisted test case generation, self-healing automation scripts, or intelligent test prioritization. **Key Responsibilities:**  * Define and drive the overall QA strategy, test plans and automation standards in alignment with project goals. * Plan, monitor, and deliver QA activities within defined timelines and quality benchmarks. * Facilitate cross-functional collaboration with Development, Product, and DevOps teams to ensure seamless delivery. * Oversee and track automation coverage & Utilization, ensuring test efficiency and continuous improvement. * Conduct regular one-on-one meetings, performance evaluations and manage leaves and resourcing. * Identify training needs and guide team members in skill enhancement and professional development. * Review and approve test cases, automation scripts and defect reports to maintain testing excellence. * Monitor and communicate QA metrics, test results and release quality status to stakeholders. * Participate in tasks planning, daily stand-ups and retrospectives to represent QA interests. * Ensure compliance with established QA processes and recommend enhancements as needed. * Explore and champion the adoption of AI-augmented testing tools to improve test coverage, reduce manual effort, and speed up release cycles. * Guide the team in responsibly using AI coding/testing assistants while maintaining code quality and security standards. **Knowledge, Skills & Abilities:** * Strong understanding of software testing methodologies, tools and best practices. * Proven ability to analyze complex systems, identify risks and define mitigation strategies. * Strong troubleshooting and problem-solving skills in both manual and automated testing contexts. * Hands-on experience in developing and maintaining automation scripts and frameworks. * Mentors junior and mid-level QA engineers; reviews their test cases and automation scripts; provides constructive feedback and guidance. * Understands and executes basic performance tests (e.g., JMeter). Aware of OWASP standards and ensures basic security checks are covered in QA processes. * Able to trigger, monitor, and troubleshoot test automation runs in CI/CD pipelines. Collaborates with DevOps to maintain seamless QA automation integration. * Oversees setup and stability of QA environments. Coordinates with DevOps and environment teams to ensure test readiness. * Represents QA in project meetings, sprint ceremonies, and release discussions, ensuring QA deliverables are aligned with project goals. * Ensures consistent documentation of test cases, issues, and automation updates. Maintains project-level QA documentation and contributes to process improvement. * Reviews requirements and provides early input on testability and quality risks. Facilitates test case review discussions. * Contributes to high-level estimates and resource planning for QA efforts. Validates estimates provided by the team. * Working knowledge of how AI/GenAI can be applied across the SDLC — particularly in test design, automation maintenance, and defect analysis — and awareness of associated risks (e.g., over-reliance on AI-generated tests without proper validation). **Soft Skills:** * Excellent communication and stakeholder management skills. * Organized, proactive, and outcome-driven approach. * High level of ownership, accountability and attention to detail. * Empathy for end users and strong business understanding. * Adaptability to evolving tools, technologies and processes. * Demonstrated ability to manage multiple priorities in a fast-paced environment. * Acts as the QA point of contact for the project. Communicates testing progress, risks and blockers clearly to stakeholders. Foster a positive, collaborative and accountable team culture that promotes ownership and innovation. **Qualifications** **Essential Job Functions:** * Communicate daily/weekly goals and monitor and monitor self-progress. * Ensure tasks are completed to achieve self-goals. * Communicate with other departments within LNW to prevent issues from arising and correct existing problems during the development cycle. * Escalations of any product issues found during testing are properly communicated. * Own continuous improvement for existing and new test processes and methodologies. * Responsible for ensuring that proper communication regarding testing is maintained throughout the project lifecycle. * Responsible for mentorship, evaluations, conflict resolution and recognition of the staff to maintain highly motivated and engaged employees. * Ensures automation is developed through the agreed acceptance criteria. * Recommends software test methodologies/procedures/tools that provide value. * Adhere to all current QA Processes. Education:   Bachelor’s Degree in Information Systems, Computer Science, or relevant area or equivalent experience.