Learning & Development Team Lead

### Job Title Learning & Development Team Lead ### Job Description **Reports to:** LHR Service manager / Service Excellence CC EU-LATAM **Location:** Heathrow - London **Contract Type:** Permanent **Introduction to role** Vanderlande is the global market leader in automation systems and solutions for customers within the Airports, Parcel & Warehousing sectors striving to improve the competitiveness of our customers through Value Added logistic process automation. We are looking for a Team Lead who combines strong learning expertise with people leadership. You will shape and deliver impactful learning solutions while leading and developing a small team of Learning Consultants and/or coordinators.  In this role, your focus is on the full scope of learning/training (including compliance, safety, leadership learning etc.), ensuring our teams have the required knowledge, certifications, and capabilities to work safely, compliant, and effectively in their daily operations.  **Role Responsibilities** You act as the link between business strategy, compliance requirements, and learning execution, translating safety, regulatory, and capability needs into clear, scalable learning solutions. At the same time, you create a structured, motivating, and high‑performing team environment that enables ownership, consistency, and continuous improvement.  This role is positioned with a strong emphasis on maturity, leadership development, and increasing impact on safe and compliant ways of working for our Key-account and across our region.   Your responsibilities and activities will include: **Learning & Consultancy**  * Own and develop a learning portfolio that supports our business, service, and capability priorities.  * Analyse learning needs together with stakeholders (e.g. service teams, HR business partners, QHSC department)  * Design and govern learning solutions based on the **70:20:10 learning principle**  * Ensure learning curricula, materials, and pathways are up to date, scalable, relevant and accessible in our LMSystem.  * Drive continuous improvement using learning data (participation, evaluation, impact, cost)  * Manage and collaborate with internal trainers and external learning suppliers  **Team Leadership**  * Lead, coach, and develop a small team of Learning Consultants and/or L&D coordinators  * Set clear priorities, roles, and expectations within the team  * Foster a culture of ownership, collaboration, and continuous improvement  * Support professional and personal development through coaching and feedback  * Act as the first point of contact for day‑to‑day team matters and escalations  **Governance & Stakeholder Management**  * Ensure learning solutions align with UK & global standards and policies  * Act as a trusted advisor to management on learning strategy and capability development  * Balance global standardisation with local business needs  * Alignment and collaboration with Global Academy/Global L&D department  * Contribute to Service Excellence within the region to focus on and increasing impact on safe and compliant ways of working for operational onsite teams.   **Role Qualification and Skills** * Proven experience as a Learning Consultant, Learning Professional, or L&D Specialist  * Experience within Service, Operations, Engineering, or Technical environments  * Experience or clear potential in people leadership or team coordination  * Strong consultancy skills: able to translate business needs into learning solutions  * Affinity with data‑driven decision‑making and continuous improvement  * Excellent communication and stakeholder management skills  * Comfortably operating in a global, multicultural environment  * Familiarity with Workday Learning, Visma Plusport LMS and/or other SCORM (Learning Management System)  * Experience working with external training suppliers or global learning programs  **What we offer** * 28 days annual leave (excluding public holidays) * Aviva Medical Cover & Pension * YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers * A challenging work environment with lots of opportunities of career progression. * Cycle to work scheme * Yellow Nest is a salary sacrifice scheme that reduces childcare costs for parents and employers * Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts. **Diversity & Inclusion** Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.