Learning Operations Specialist

**Job Description:** **Learning Operations Specialist (f/m/x)** ========================================== **Mars Global Services | HR Department** **Location: GSW – Warsaw (hybrid up to 50%)** _The Learning Operations Specialist is an integral part of a global team delivering learning solutions across Mars. This role focuses on coordinating virtual and face-to-face learning experiences for leadership audiences, ensuring smooth execution and a high-quality participant journey. You will collaborate with stakeholders across regions and functions, acting as a trusted partner who brings together people, processes, and tools to enable impactful learning initiatives._ **What would be your key responsibilities?** * End-to-End Learning Coordination - coordinate the deployment of leadership learning programs across all stages of the learning journey - from planning through delivery, ensuring all elements are aligned and executed seamlessly, including coordination of face-to-face programs. * Learning Delivery Support & Systems - support the administration of learning systems (e.g. Workday LMS) to ensure learning activities are accurately set up and maintained. * Stakeholder Partnership & Communication - act as a primary contact for participants and senior stakeholders, ensuring clear, timely, and effective communication throughout the learning lifecycle. * Operational Excellence & Continuous Improvement - monitor processes, maintain data quality, prepare insights and reports, and identify opportunities to enhance the learning experience and operational efficiency. * Budget Management Operations - conduct budget operations related to training deployment, such as managing purchase orders for logistics and training services, as well as ensuring accurate invoice processing and cross-charging. **What are we looking for?** * 2–3 years of experience in a coordination, operations, HR services, or client-facing environment * Fluent English (spoken and written) * Ability to navigate multiple priorities and keep activities moving forward in a structured way * Confidence in working with stakeholders across different regions and levels of seniority * Strong focus on understanding stakeholder needs and delivering a positive experience * Exceptional interpersonal and communication abilities * Familiarity with systems such as Workday or similar LMS platforms * Proficiency in MS Office; familiarity with SNOW is a plus * Experience supporting budgets or tracking costs is a plus **What can you expect from Mars?** * Contract of employment. * Attractive financial conditions with Business Bonus and Christmas Bonus * We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program. * Lunch card. * Extra savings scheme to support You in long perspective. * Support in career building through personalized development plan. * On-line shop with attractive discounts on our products that Your family and friend are going to love. * Possibility to participate in volunteering initiatives during working hours. * A modern and pet friendly office in the City Centre. #LI-MS1