Legal Operations Lead

Your role & work environment ---------------------------- As **Legal Operations Lead** within ING Belgium’s Legal Department, you will play a pivotal role in shaping the future of the legal function. Combining legal insight, operational expertise, and project leadership, you will drive initiatives that make Legal more efficient, innovative, and future-ready. You will join the **Corporate Support & Legal Operations (CLO)** team and report to the **Head of CLO**. Your key responsibilities ------------------------- * Drive operational excellence by reviewing, optimizing, and implementing legal processes and ways of working. * Identify opportunities for innovation, automation, and continuous improvement across the Legal function. * Lead strategic projects and change initiatives impacting the Legal department and its stakeholders. * Plan, coordinate, and deliver projects using appropriate project management methodologies. * Translate legal requirements into efficient operational processes and practical solutions. * Leverage technology, AI, and data-driven approaches to improve Legal operations. * Collaborate closely with stakeholders across the organization and build strong working relationships. * Ensure activities, decisions, risks, and project progress are appropriately documented and communicated. What we are looking for ----------------------- You are a proactive and solution-oriented professional who enjoys challenging the status quo and driving meaningful change in a complex environment. You bring: * Strong understanding of the legal function within a financial institution or complex international environment. * Experience in process improvement, transformation, operational excellence, or project management. * Knowledge of or strong interest in AI, technology, data enablement, and digital transformation. * Excellent analytical, planning, research, drafting, and negotiation skills. * Strong stakeholder management and communication capabilities. * The ability to influence, engage, and inspire colleagues through change. * A hands-on mentality with a pragmatic and results-driven approach. * Curiosity, resilience, and eagerness to learn and grow. Education & experience ---------------------- * A degree in Law, Economics, Business, or a related field is an asset. * Demonstrable experience in Legal Operations, transformation, process management, project management, or a related area is highly valued. * Genuine interest in the legal function and its interaction with business and technology. Languages --------- * Professional working proficiency in **Dutch, French, and English** (spoken and written). What we offer ------------- At ING, you'll work in an agile and collaborative environment where innovation, personal growth, and continuous learning are encouraged. We offer: * Challenging and meaningful work with visible impact. * The opportunity to lead high-profile transformation and innovation initiatives. * A collaborative international environment with inspiring colleagues and stakeholders. * Continuous development opportunities, training, and knowledge sharing. * Flexible compensation and benefits. * A culture that values new ideas, entrepreneurship, and collaboration. **Ready to help shape the future of Legal at ING Belgium? Apply now and join us in changing the future of banking.**