Lending Servicing Specialist I

It's fun to work in a company where people truly BELIEVE in what they're doing! ------------------------------------------------------------------------------- _We're committed to bringing passion and customer focus to the business._ The Lending Servicing Specialist I provides administrative and operational support to the collateral insurance team, ensuring the accuracy of loan documentation and the timely resolution of insurance-related matters. **Essential Duties and Responsibilities** * Review and process weekly reports to resolve outstanding insurance exposures. * Communicate with insurance agents via phone, email, and fax to obtain and verify required documentation. * Support loan officers and loan assistants with insurance-related inquiries and requests. * Research and resolve loan-related issues in a timely and efficient manner. * Ensure compliance with loan policies and procedures by maintaining complete and accurate documentation for internal and external audits. * Achieve individual performance goals while contributing to team objectives in a collaborative environment. * Demonstrate initiative by independently setting and achieving goals and fostering a positive team environment. * Ensure all departmental activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training. * Perform additional duties and responsibilities as assigned by management. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. **Skills** * Strong attention to detail with excellent analytical abilities. * Ability to read and interpret insurance policies, departmental procedures, and general business correspondence. * Proficiency in writing clear and professional business correspondence. * Effective verbal communication skills for one-on-one and small group interactions with internal associates, insurance agents, and third-party vendors. * Excellent time management and organizational skills. * Strong telephone etiquette and interpersonal skills. * Ability to read, analyze, and interpret government regulations, trade journals, and legal documents. * Ability to respond effectively to inquiries from associates, insurance agents, and third-party vendors. **Education and Experience** * High school diploma or GED required * One year of related work experience preferred * Previous banking experience preferred **Computer Skills** * Proficiency in Microsoft Word, Excel, PowerPoint, and database applications _Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications._