Line Service Technician

**SALARY** $20.67 - $25.84 **JOB SUMMARY** Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling. JOB SUMMARY: ============   Positions Supervised None   Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling. ESSENTIAL JOB FUNCTIONS: ========================   * Service aircraft, which includes but is not limited to: * Removing all trash, newspapers, etc. off the aircraft * Fueling aircraft * Lavatory servicing * Loading and unloading luggage * Towing vehicle   * Providing water service (using the water service cart) * Windshield washing * Supplying amenities such as newspapers and catering.   * Safely tow aircraft to and from hangars, operate the hangar doors correctly, and ensure the aircraft has clearance before putting into a hangar. * Communicate with Air Traffic Control tower using proper terminology and communication procedures. * Towing aircraft back and forth * Develop and maintain positive relationships with tenants and is familiar with the requirements of major tenants. * Accept delivery of avgas, jet fuel, unleaded gas, and diesel fuel. * Performs quality control checks of fuel per NATA and FBO guidelines. * Inform supervisor with discrepancies regarding fuel deliveries and quality control checks. * Unloads fuel transport trucks and records fuel distribution. * Accepts and unloads deliveries of anti-icing chemicals. * Refills fuel trucks with these chemicals. * Perform vehicle minor maintenance on airport equipment. * Wash airport equipment, trucks, loaner cars and other vehicles as directed. * Performs regularly scheduled safety checks on ground equipment and fuel trucks. * Inspects T-hangars for function and customer adherence to hangar rules and policies. * Reports all discrepancies to the supervisor or manager on duty. OTHER JOB FUNCTIONS: * Marshal in and out aircraft on arrivals and departures. * Greets all pilots and passengers. * Assist passengers with luggage. * Takes written fuel order from passenger or pilot and relays to appropriate employee. * Services oil on aircraft as directed by the supervisor or aircraft pilot in command. * Drive, service and fuel all types of aircraft and airport equipment, including refueling mobile refueling trucks. * Answer telephones and Unicom during times when Concierge Representatives are not on duty. JOB SUMMARY: ============   Positions Supervised None   Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling. ESSENTIAL JOB FUNCTIONS: ========================   * Service aircraft, which includes but is not limited to: * Removing all trash, newspapers, etc. off the aircraft * Fueling aircraft * Lavatory servicing * Loading and unloading luggage * Towing vehicle   * Providing water service (using the water service cart) * Windshield washing * Supplying amenities such as newspapers and catering. * Safely tow aircraft to and from hangars, operate the hangar doors correctly, and ensure the aircraft has clearance before putting into a hangar. * Communicate with Air Traffic Control tower using proper terminology and communication procedures. * Towing aircraft back and forth * Develop and maintain positive relationships with tenants and is familiar with the requirements of major tenants. * Accept delivery of avgas, jet fuel, unleaded gas, and diesel fuel. * Performs quality control checks of fuel per NATA and FBO guidelines. * Inform supervisor with discrepancies regarding fuel deliveries and quality control checks. * Unloads fuel transport trucks and records fuel distribution. * Accepts and unloads deliveries of anti-icing chemicals. * Refills fuel trucks with these chemicals. * Perform vehicle minor maintenance on airport equipment. * Wash airport equipment, trucks, loaner cars and other vehicles as directed. * Performs regularly scheduled safety checks on ground equipment and fuel trucks. * Inspects T-hangars for function and customer adherence to hangar rules and policies. * Reports all discrepancies to the supervisor or manager on duty. * OTHER JOB FUNCTIONS: * Marshal in and out aircraft on arrivals and departures. * Greets all pilots and passengers. * Assist passengers with luggage. * Takes written fuel order from passenger or pilot and relays to appropriate employee. * Services oil on aircraft as directed by the supervisor or aircraft pilot in command. * Drive, service and fuel all types of aircraft and airport equipment, including refueling mobile refueling trucks. * Answer telephones and Unicom during times when Concierge Representatives are not on duty. * Perform custodial duties in the terminal and corporate hangars, including hangar floors. * Perform any other duties and responsibilities as directed. * **MINIMUM** QUALIFICATIONS: Knowledge, Skills and Abilities Required: * Knowledge of office and administrative practices and procedures. * Knowledge of FAA Guidelines for airport radio advisory communications. * Knowledge of the principles, techniques, and hazards of aircraft operations. * Knowledge of the safety requirements for airport operations. * Knowledge of local, state, and federal regulations governing airport operations and storage of aircraft. * Skill in using PC Software including current Microsoft Office Suite of applications. * Skill in communicating professionally and tactfully with other city employees and the public by oral and written means. * Skill with organization and attention to detail. * Ability to exercise discretion and independent judgment utilizing knowledge of the organization's policies. * Ability to work independently under general instructions. * Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing. * Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier. * Ability to prioritize deadlines and tasks. * Ability to learn new systems and procedures quickly. * Ability to plan, organize, monitor, and collaborate with internal and external stakeholders to accomplish unit objectives. * Ability to understand mathematical calculations involving fractions, percentages, and decimals. * Ability to work within a set schedule. * Ability to perform general maintenance, including minor electrical, mechanical, and building if needed. * Ability to work independently without scheduled supervisory staff. * Ability to make an effective and measured response to aircraft emergency situations by contacting the appropriate authorities and taking steps to maintain safe aircraft operations or temporarily suspend aircraft operations. * Ability to receive detailed information through oral communication, and to make fine discriminations in sound. * Ability to perform a variety of physical skills including, but not limited to; carrying, dragging, pulling, pushing and writing. * Ability to lift or exert forces equivalent to lifting up to 75 pounds. * Ability to operate a motorized vehicle. * Ability to operate a variety of equipment including, but not limited to; radio, tractors, and mowers. * Ability to express proper radio terminology. * Ability to maintain records and prepare reports. * Ability to maintain effective working relationships with co-workers, airport patrons and the general public. * Ability to work 70% of the time in an outdoors environment subject to extremes of temperature, inclement weather and intermittent exposure to fumes and dust. * Incumbent is subject to potential mechanical, electrical, explosive, toxic waste, and chemical hazards. Qualifying Education and Experience: * Valid Texas Driver's License, Class C * High school diploma or GED and one year of airport experience. Preferred Education and Experience: * Customer service skills and NATA Safety First certifications Employment Screenings Required: * Criminal background check * Physical * Human Performance Evaluation (HPE) * Drug/alcohol screens * Motor vehicle report City of Arlington is an Equal Opportunity Employer.