Major Account Executive Commerce & Returns
jda
📍 london united kingdom🕐 3mo ago🔗 workday
Job Description
Primary Responsibilities
* Serves as the point person to identify, prioritize, pursue and close expansion opportunities within new and existing customers
* Develop effective and specific strategic account plans to ensure revenue target delivery and balanced growth
* Manage sales pipeline, qualify opportunities, and move multiple transactions simultaneously through the sales pipeline
* Develop executive relationships in new and existing customers, as well as relationships with internal teams for strong collaboration
* Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
* Coordinate internal resources (CSMs, Solution Consultants, Professional Services, etc.) to maximize customer value propositions and win deals
* Gain knowledge of customer requirements and drive to value (value of counsel and expertise, value of solutions, value of implementation expertise)
* Create business presentations that shape a winning narrative and effectively advance messaging
* Actively understands each account’s strategic growth plans, technology strategy and the competitive landscape; review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer
* Create & maintain actionable account plans to guide develop strategies and identify new business opportunities; lead account relationships, persona profiling, and sales cycles
* Develop and deliver a comprehensive business plan to address customer's priorities and hurdles; use value justification, benchmarking and return-on-investment data to support decision process
* Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions
* Negotiates contract terms on SaaS deals
* Update Salesforce with timely updates and complete internal documents that share progress, risks, challenges and plan to win
Qualifications
* Experience with enterprise software sales
* Proven business acumen and revenue forecasting in an Account Management/ Sales Executive role
* Proven ability to build and execute strategic customer roadmap
* Demonstrated ability to successfully influence and negotiate commercial agreements
* Experience using CRM software and MS Office
* Knowledge of Supply Chain industry
* Knowledge of Order Management Systems and/or Returns Management Systems
* Bachelor's degree from an accredited college or university or relevant experience
* English plus an additional European language preferred
**Our Values**
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: [Core Values](https://blueyonder.com/about/core-values)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.