Manager General Merchandise

It's fun to work in a company where people truly BELIEVE in what they're doing! Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership. **Minimum requirements** Matric / Grade 12 2 – 4 years' retail experience Managerial experience advantageous **Competencies** Communication   Controls, quality & standards  Customer orientation / Passion for customer  Delegation   Team orientation **Key Responsibilities** ------------------------ ### **Merchandise Management** Ensure effective merchandising, stock availability, and product presentation Execute promotions and maintain merchandising standards ### **Sales & Promotions** Drive sales performance and achieve departmental targets Coordinate and execute promotional activities ### **Finance & Administration** Monitor and control departmental expenses Ensure accurate and timely completion of administrative processes ### **Operations & Maintenance** Ensure smooth day-to-day operations of the department Maintain equipment and store standards ### **Shrinkage & Security** Monitor and control stock losses and shrinkage Ensure adherence to security procedures ### **Customer Service Management** Deliver and maintain excellent customer service standards Resolve customer queries and complaints effectively ### **People Management & Development** Lead, coach, and develop team members Manage performance and support staff development **Closing date - 09 July 2026** _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Discover who we are