Manager I B2B Sales
concentrix srev philippines
📍 phl makati city philippines🕐 1mo ago🔗 workday
Job Description
Job Title:
Manager I, B2B Sales
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for a Sales Manager to join our team. Today.
The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
**You Have:**
* Minimum 3 years proven work experience in a sales leadership role (or similar)
* Consistent track record of success with a passion for exceptional customer experience and driving team results
* Must be well-versed in High Performance Selling methodologies
* Results-driven, analytically proficient, strategically minded with an operational outlook
* Excellent people management, leadership and coaching skills
* Strong record of developing and retaining high potential employees
* Ability to maximize revenue through best practices
* Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment
* Excellent verbal and written communication skills, both internally and externally
* Highly organized with the ability to handle multiple priorities
* Experience working with Salesforce.com or similar CRM preferred
* Demonstrated ability to prioritize and multi-task in a time-sensitive environment
**You Will:**
* Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
* Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date
* Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities
* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
* Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories
* Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction
* Act as a point of escalation for the client and respond in a timely manner to any issues
* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
* Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client
* Work closely with client contact on reporting and forecasting
* Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)
* Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team
* Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)
* Ensure high level of professionalism during all interactions with team and client
* Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
* Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
* Lead team to effectively influence buying/renewal process to achieve greater client satisfaction
**Our Benefits/Perks:**
* Health Insurance with Dental Coverage for Employees
* Paid Time off
* Bereavement Leave
* Life Insurance
* Group Personal Accident Program
* Employee Assistance Program
* Recognition programs
* Wellness Incentive Program
* Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time