Manager Information Systems

**Career Category** ------------------- Information Systems **Job Description** ------------------- **Manager, Information Systems**  **Role Description**  Let’s do this. Let’s change the world.  The Manager, Information Systems will lead the Manufacturing Excellence product team responsible for delivering technology capabilities that improve business outcomes. This role will develop and lead a high-performing team, oversee technology delivery and operations, and ensure alignment with business strategy, enterprise standards, security, quality, and regulatory requirements.  The ideal candidate has strong leadership experience in technology-driven manufacturing or regulated environments, combined with knowledge of software delivery, product management, organizational transformation, and global team leadership.  **Roles and Responsibilities**  * Lead and develop a diverse technology team within a global, matrixed organization.  * Build a culture of collaboration, innovation, accountability, and continuous improvement.  * Recruit, mentor, coach, and develop talent while promoting inclusive and effective ways of working.  * Maintain strong relationships with business and technology leaders and communicate service roadmaps, delivery status, risks, and priorities.  * Understand business processes, manufacturing workflows, and information needs and translate them into technology capabilities and measurable outcomes.  * Develop and execute technology, product, and workforce plans aligned with organizational strategy.  * Oversee the software-development lifecycle, including planning, design, delivery, deployment, operations, and support.  * Work with product owners, service owners, architects, delivery teams, and vendors to ensure commitments are met.  * Manage scope, schedules, risks, dependencies, resources, and escalations across technology initiatives.  * Promote Agile, DevOps, automation, cloud, data, analytics, and AI capabilities where they provide business value.  * Ensure technology solutions comply with enterprise architecture, cybersecurity, quality, privacy, and regulatory requirements.  * Define and monitor performance metrics for delivery, reliability, service quality, adoption, and business outcomes.  * Manage operating and product-team budgets, forecasts, vendor costs, and resource plans.  * Participate in leadership, governance, and stakeholder meetings and facilitate cross-functional alignment.  * Support change management and adoption of new technology products, processes, and ways of working.  * Remain accountable for overall organizational compliance with applicable quality and regulatory requirements.  **Basic Qualifications**  * Bachelor’s or Master’s degree with 8–12 years of experience in Business, Engineering, Information Technology, Computer Science, or a related field.  **Must-Have Skills**  * Demonstrated experience leading technology initiatives, products, services, and teams.  * Experience managing, coaching, and developing employees and matrixed teams.  * Strong experience partnering with business leaders, product owners, and senior stakeholders.  * Experience defining technology roadmaps, operating models, and delivery plans.  * Strong understanding of software development, product management, Agile delivery, DevOps, and production operations.  * Experience managing scope, budgets, risks, vendors, resources, and executive escalations.  * Experience with technology governance, cybersecurity, quality, compliance, and risk management.  * Experience in pharmaceutical, biotechnology, manufacturing, life sciences, or another regulated industry.  * Strong business acumen, analytical thinking, decision-making, communication, and stakeholder-management skills.  * Experience applying methodologies such as Agile, SAFe, Kanban, ITIL, or comparable frameworks.  * Ability to manage multiple priorities and work effectively with global and virtual teams.  **Good-to-Have Skills**  * Leadership experience within a pharmaceutical, biotechnology, manufacturing, or technology organization.  * Experience leading software, cloud, data, analytics, automation, or AI-enabled product teams.  * Broad knowledge of enterprise applications, architecture, infrastructure, data, integration, cybersecurity, and cloud platforms.  * Experience managing strategic vendors, consulting firms, or managed-service providers.  * Understanding of manufacturing systems, enterprise data platforms, and regulated computerized systems.  * Experience with organizational transformation, change management, and product operating models.  **Preferred Certifications**  * ITIL certification — preferred.  * Agile or Scaled Agile Framework certification — preferred.  * Product, project, program, cloud, or change-management certification — preferred.  **Soft Skills**  * Excellent leadership, coaching, and team-management skills.  * Strong transformation and change-management capabilities.  * Exceptional communication, collaboration, negotiation, and presentation skills.  * High degree of initiative, ownership, and accountability.  * Ability to influence decisions and build trusted partnerships.  * Strong analytical, problem-solving, and decision-making skills.  * Ability to work effectively in a fast-paced, global, and matrixed environment.  .