Manager IT Database Services and Systems Support

**Define your future at HL Bank Singapore** **Functional** _(job responsibilities)_ * Manage Oracle OS and SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems * Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security * Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations * Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members * Responsible for support applications and services used for the production, management and delivery of content and services online * Provide the capacity planning, monitoring and maintenance of designated system identifying trends or problems. Ensure performance, security, and availability of databases * Handling BAU operations and supporting deployments for Windows and Linux servers. * Enhance the knowledge improvement plans. Prepare documentations and specifications * Refine and automate regular processes, track issues, and document changes * Ensuring that process are dully followed (change, incident, problem management) * Handling escalation on actions from users and collaborating with Production Engineers Level 2 (incident, request, change) * Handle common database procedures such as upgrade, backup, recovery, migration, etc. * Support Telephony System - IPC NICE Recording * Perform scheduled maintenance and support release deployment activities after hours **Organizational (organizational responsibilities)** * Excellent team player and project driver with HLBS and HLBB. **Education/Qualification** * University Degree or equivalent in Information Technology, Computer Science or other relevant field **Experience/Requirements** * Possess at least 5 years of experience in MS SQL Server, Windows, Oracle Administration and Linux Administration * Possess at least 5 years of application support experience * Familiar with SFTP solutions - Crush FTP. * Experience with Tectia Job scheduler * MS SQL DBA * Oracle DBA * MCTS, MCITP, and/or MVP certifications is an added advantage _About HL Bank Singapore HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through **HLB Private Bank and HLB Priority**. By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients. Beyond our wealth focus, we deliver excellence through four core business pillars: **Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets**. This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike. At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore._