Manager Pmo

**Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?** **Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?** _AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics._ _Do You Dream Big?_ _We Need You._ **Job Description** **Job Title:**            _PMO Manager_ **Location:**            _Bangalore (Onsite)_ **Reporting to:**     _Senior Manager, Operations and Strategy_ **PURPOSE OF ROLE** _Manager PMO plays a crucial role in governing and executing GBS Operational Excellence Program in the center. Working closely with GBS INDIA MANCOM and Tower leadership team, this role is instrumental in envisioning, strategizing, and executing Ops priorities, driving key projects and delivering on 1YP-3YP plans. The role is responsible for driving, measuring, monitoring, and coordinating operations through a data-driven approach._ **KEY TASKS AND ACCOUNTABILITIES** * _Ops Excellence (OE) Governance_ * _Fully own the company’s OE program implementation and success in the center by working with internal and external stakeholders, global OE and other GCC teams._ * _E2E governance of OE framework and monitor the progress by conducting monthly audits. Prepare actionable plan and implement them by working closely with the towers as drive continual improvement._ * _Analyze performance trends by creating logical dashboards (Excel and PowerBI), identify potential risks and present them through insightful power points as needed to the leadership team_ * _Do performance benchmarking against rest of the GBS centers and implement best practices._ * _Conduct trainings on OE framework and continuous improvement or transformation methodologies. (e.g., RCA, PDCA, SDCA, DMAIC & DMADV, Kaizen, etc.) for target audience as per OE program and change management requirement._ * _Project Management_ * _Identify process gaps and improvement opportunities in the overall Ops processes and implement solutions using Project management methodologies to close these gaps_ * _Drive the adoption and execution of project management methodologies tailored to the operational needs, ensuring efficient delivery of initiatives_ * _Train and mentor projects/People in PM methodologies_ * _Ops Routines_ * _Play the role assigned for crucial Ops routines such as Shared Communication Meet, Battle of Towers, RTO governance, NPS, Target Management, Ops RnR, Ops Events, Stakeholder visits, Engagement initiatives, etc._ * _Challenge the status quo to improve the efficiency and effectiveness of these routines_ * _Work with various GCC and GBS teams for data coordination and own the data quality for these routines_ * _Continuous Improvement_ * _Actively participate in the pursuit of continuous improvements as per center’s target._ * _Good understanding of financial metrics – ZBB, Package, Cost Center, Blueprint, ROI, etc._ * _Display Growth and solutions mindset to identifying white spaces and plan to tap into that potential amidst bottlenecks._ **QUALIFICATIONS, EXPERIENCE, SKILLS** **Education:** _Bachelor’s or master’s degree in economics, Business Administration, Engineering or relevant Functional background._ **Experience:** _Previous work experience of 4-8 years in leading E2E project management, OE programs and continuous improvement programs._  **Technical/Functional Skills:** _(Mention any technical, functional or tool related skill in this section)_                      _E2E project management, very high attention to detail, Data Analysis, Presentation skills, change management, Oral and written Communication skills, expert-level MS Excel, advanced PowerPoint and good Power Bi skills_ **Mandatory Skills:** * _Project management Skill – **Expert**_ * _Data Reporting & Analysis skills – **Advanced**_ * _Stakeholder Communication (oral, written, presentation) – **Expert**_ * _Strategic Planning – **Advanced**_ * _Process Improvement - **Adanced**_ **Preferred (Good to have) Skills:** * _Power Bi – **Intermediate**_ * _PM certification (PMP/PRINCE2/AGILE) – **Intermediate**_ * _Change Management – **Intermediate**_ _And above all of this, an undying love for beer!_ _We dream big to create future with more cheers_.