Manager Store Systems Engineering

**Store Systems Engineer Manager** The Store Systems Engineering Lead oversees a team responsible for the architecture, delivery, and support of large-scale retail store systems, including POS platforms and endpoint environments supporting 9000+ locations and 70,000+ devices. This role is accountable for both technical direction and team performance, ensuring reliable, scalable, and secure store operations. **Primary Responsibilities** ---------------------------- ### **Team Leadership & Development** * Lead, mentor, and grow a team of Store Systems Engineers supporting POS and endpoint environments * Establish team priorities, manage workload, and ensure effective execution of engineering and operational tasks * Provide coaching, performance management, and career development for team members * Promote a culture of accountability, ownership, and continuous improvement ### **Technical Strategy & Architecture** * Own the design and evolution of store systems architecture across POS, endpoint management, and supporting infrastructure * Define standards for system configuration, OS imaging, automation, and endpoint management * Guide the team in implementing scalable, resilient solutions across distributed retail environments * Review and approve technical designs and major changes **Required Technical and Professional Expertise** * Strong leadership and team management experience * Excellent communication and stakeholder management skills * Ability to prioritize and execute in a fast-paced, large-scale environment * Ability to prioritize and execute tasks in a fast-moving environment, meeting deadlines. * Bachelor’s degree, or equivalent level of demonstrated skills and experience. * 5+ years engineering/administration experience with Windows endpoints in both Active Directory and workgroup environments. * Expert-level Active Directory/Group Policy experience. * Expert-level Windows workstation OS knowledge (32/64-bit, registry, event logs, boot options, certificates, UEFI/BIOS). * Expert-level proficiency with scripting in PowerShell and similar tools. * Experience creating and maintaining endpoint OS images. * Experience remotely managing endpoints. * Strong networking understanding (TCP/IP, WAN, proxy/firewall, DNS, DHCP, load balancing). * Demonstrated experience using self-learning to solve problems and complete tasks. * Creative problem-solving and analytical abilities; ability to troubleshoot complex issues. * Self-motivated and directed with attention to detail. * Good project management skills. * Experience mentoring peers. **Preferred Technical and Professional Expertise** * Experience with POS/retail environments, or other up-time critical production environments. * Experience with Microsoft SQL Server administration. * Experience with Microsoft Remote Desktop Services. * Experience with Endpoint Management Tools. * Experience working with VMware servers in vSphere. * Experience with F5 load balancers. * Experience with IOS, Android mobile Operating Systems * Experience with MDM solutions, JAMF, SOTI and others Start Rate = $125,000 to $138,000 based on experience plus 20% bonus and equity.  Full time 500 Volvo Parkway,Chesapeake,Virginia 23320 IT Engineering Dollar Tree