Marcum Front Desk Attendant-Student Assistant

**Job Title** Marcum Front Desk Attendant-Student Assistant **Department** Marcum Center JM **Worker Type** Student (Fixed Term) **Pay Information** For hourly student pay rates, please visit the [Student Job Classification](https://miamioh.edu/human-resources/manager-resources/student-employee-supervision/job-classification/index.html) page on the Office of Human Resources website. For salaried student positions, contact the department for pay information. **Duration of Appointment** Academic year 2025-2026 **Maximum Scheduled Weekly Hours** 1 **Job Description Summary** Marcum Hotel & Conference Center is looking to add to our team for the school year 2025-26! This position is working the front desk and the starting rate is $11.30/hr! Hours vary between 7 a.m. and 11 p.m. Greatest demand for staff between 3pm and 11 p.m. Some Third shift hours available. Position includes shifts on Saturdays and Sundays as business demands. **Job Description** **Essential Duties** Responsibilities include: * Answering phones * Making reservations * Handling in-house guest needs * Sharing knowledge of campus w/ guests * Provide a high level of customer service with a positive attitude. **Minimum Qualifications** * Customer service skills * Reliability * Friendly demeanor * Professional * Good attendance habits * Strong sense of teamwork and accountability. * Willingness to learn new duties and grow professionally. * Minimal training or prior knowledge of work is required. **Additional Position Information (if applicable)** **Required Application Documents** None **Posting Contact Information** Amy Poppel **Additional Information** A criminal background check may be required. All campuses are smoke- and tobacco-free campuses. This organization participates in E-Verify. **Reasonable Accommodations** Requests for reasonable accommodations for disabilities related to employment should be directed to [[email protected]](mailto:[email protected]) or 513-529-3560. Questions and follow-ups regarding requests should also be directed here. **Miami University Values Statement** [Miami University](https://miamioh.edu/) is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility. For more information on Miami University’s mission and core values, please visit the [Mission and Core Values](https://miamioh.edu/policy-library/mission-values/) webpage. **Equal Opportunity/Affirmative Action Statement** Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [[email protected]](mailto:[email protected]) or 513-529-3560. **Clery Act** As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: [http://www.MiamiOH.edu/campus-safety/annual-report/index.html](http://www.miamioh.edu/campus-safety/annual-report/index.html), which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223. **Labor Law Posters for Applicants** Please visit our [Labor Law Posters](https://miamioh.edu/transformational-inclusive-excellence/oeeo/employment-recruitment/labor-posters.html) webpage to access all relevant and applicable labor law information.