Mecca Castle Towers - Floor Manager

**Help us create something special.** We're looking for an inspiring leader to join the team at **MECCA Castle Towers** and help shape exceptional customer experiences every day. This is your opportunity to lead from the front, develop a high-performing team, and make a meaningful impact in one of Australia's leading prestige beauty retailers. We're looking for a **Full-Time Floor Manager (2IC)** to join our leadership team and help drive the success of our **MECCA Castle Towers** store in **NSW**. As a Floor Manager, you'll partner with the Store Manager to champion the MECCA customer experience—leading with purpose, empowering your team, and bringing MECCA magic to life through every interaction. **Perks as a Floor Manager at MECCA:** * Generous discount to spoil yourself and your immediate family, plus a generous product allowance, subject to company policy. * World-class education opportunities through MECCAversity, leadership conferences, training sessions, our online Learning Lab, inspiring guest speakers, and once-in-a-lifetime events. * Opportunities to earn more through our monthly performance bonus program. * A competitive Parental Support Program. **Day-to-day responsibilities:** * Support the Store Manager in leading your team to deliver exceptional customer experiences. * Lead from the front by coaching, mentoring and developing your team to build confidence and capability. * Inspire and motivate your team to achieve commercial goals while living MECCA's values. * Drive operational excellence and create an engaged, inclusive and high-performing team culture. * Partner with the Store Leadership Team to deliver outstanding business results. **What success looks like in this role:** * Experience successfully leading large retail teams in a fast-paced environment. * A genuine passion for delivering exceptional customer service and creating MECCA-magic moments. * Confidence in coaching, developing and providing meaningful feedback to support team growth. * Strong leadership skills with a genuine care for people and creating an outstanding team member experience. **Requirement of the role:** * Availability to work a flexible full-time roster, including late evenings and weekends. **More than skin deep:** At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, **MECCA M-PACT**, we're transforming our business by building environmental and social sustainability-focused thinking into everything we do – from our products and footprint to our brands and suppliers. We believe beauty has the power to change lives. Through our social change movement, **MECCA M-POWER**, we support more than 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to champion women by improving access to education, supporting health, safety and wellbeing, empowering female-led businesses, increasing financial independence, and elevating women's voices in politics and public life. **Join us, and together we can make the world over.** To learn more about life at MECCA Brands, please visit **[https://www.mecca.com.au/retail-careers.html](https://www.mecca.com.au/retail-careers.html)**.