Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing! _We're committed to bringing passion and customer focus to the business._ **Medical Assistant** **Pay Range:** $19.00 – $24.25 per hour **About Us** ------------ Novant Health and GoHealth Urgent Care have partnered to deliver high‑quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners. **Position Summary** -------------------- The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‑quality, customer‑focused experience in a fast‑paced care setting. **Essential Functions** ----------------------- * Register patients, verify insurance, and collect co-pays * Schedule appointments and coordinate specialist referrals * Respond to patient inquiries and provide care status updates * Communicate patient flow and assist with patient preparation * Record medical history and obtain vital signs * Perform point-of-care testing (flu, strep, ECG) * Perform phlebotomy and administer injections * Prepare, clean, and restock exam rooms * Update EMR and scan documents * Answer phones and manage administrative tasks * Conduct patient follow-up and maintain reception area * Complete opening and closing procedures, including cash-out * Conduct daily equipment checks and submit repair tickets * Perform additional duties as assigned **Knowledge, Skills & Abilities** --------------------------------- * Proficiency in Medical Assistant duties * Strong typing and computer skills * Proficient with Microsoft Word and Excel * Detail oriented with strong task management * Excellent written and verbal communication skills * Ability to work effectively with diverse populations * Strong team collaboration skills **What We Offer** ----------------- * Career advancement opportunities, including leadership and clinical education pathways * EMR training and mentorship from market leadership and providers * Competitive compensation with monthly bonus program * 5 weeks of paid time off * Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match **Requirements** ---------------- * High School Diploma required * Graduate of a Medical Assisting Program preferred * Basic Life Support (BLS) certification required at hire (AHA or ARC) **Certification Requirements (for candidates with less than 3 years of MA experience)** --------------------------------------------------------------------------------------- One of the following certifications is required: * CCMA – Certified Clinical Medical Assistant (NHA) * CMA – Certified Medical Assistant (AAMA or CHP) * RMA – Registered Medical Assistant (AMT, AAH, or ARMA) * NCMA – National Certified Medical Assistant (NCCT) * NRCMA – Nationally Registered Certified Medical Assistant (NAHP) **Certification Alternatives** ------------------------------ ### **Experience-Based Pathway (no MA certification at hire)** Candidates may qualify with: * A minimum of **3 years of Medical Assistant experience**, AND * **At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting** **Note:** Individuals hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment. ### **Alternative Credentials Accepted at Time of Hire** * Graduate of an accredited Nursing Program, LPN, or RN * EMT (National Registry of Emergency Medical Technicians) * Paramedic (National Registry of Emergency Medical Technicians) * CNA – Certified Nursing Assistant **GoForward** ------------- Joining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment. Set up email alerts as new job postings become available that meet your interest!  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!