Medical Assistant

### Medical Assistant – (Part-Time) Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST ### Location: Remote ### Employment Type: Part-Time Compensation: $16–$18 per hour (based on experience) ### Position Overview We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment. This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting. This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics. ### Core Responsibilities ### Patient Outreach & Scheduling * Conduct high-volume outbound and inbound patient calls during scheduled shift * Schedule Annual Wellness Visits and care management appointments * Provide professional patient education regarding preventive services * Meet daily outreach and scheduling performance targets ### Medical Assistant Support Duties * Perform medication reconciliation with patients * Update medical histories, allergies, and preventive care gaps * Collect and document patient-reported vitals when applicable * Prepare charts for provider review * Ensure accurate documentation within the EHR * Support care coordination and follow-up activities ### Compliance & Documentation * Maintain HIPAA compliance at all times * Accurately document all patient interactions in the EHR * Escalate clinical concerns to supervising providers as appropriate ### What This Role Requires * Comfort making 50–80 patient calls per shift * Strong phone presence and ability to engage Medicare-aged patients * Ability to work efficiently in a fast-paced, structured environment * Excellent multitasking and documentation skills * Professionalism and resilience when handling objections or voicemail-heavy outreach ### Qualifications * Medical Assistant certification or equivalent healthcare experience required * Prior experience in a medical office, primary care, or care coordination setting * Prior call center experience strongly preferred * Familiarity with Epic, NextGen, or similar EHR systems preferred * Experience working with Medicare populations preferred ### Ideal Candidate Profile * Self-motivated and disciplined in a remote setting * Comfortable with performance metrics and call volume expectations * Detail-oriented and clinically accurate * Reliable and punctual for scheduled shift * Able to balance patient empathy with efficiency Salary: $16–$18 per hour Originally posted on [Himalayas](https://himalayas.app)