Member of Technical Staff – Mts

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. **Role Summary:** Build software that helps athenahealth solve complex healthcare business challenges at scale. The Member of Technical Staff will develop and maintain backend services and cloud-based applications that support high-volume claim resolution workflows, improve operational efficiency, and contribute to reliable product experiences for customers and internal teams. This role is based in **Chennai, India** and follows a **hybrid** work model. The person in this role will collaborate with engineers, product partners, and other stakeholders to deliver maintainable, scalable solutions using modern software development practices. This position reports to the **Manager, Engineering**. **Team summary:** Our Collector R&D teams are building new and evolving services for athenahealth customers. We work on solving complex business problems for a broad set of stakeholders, including customers, internal technology-enabled services teams, and multiple BPO vendors. Much of this work involves designing and implementing workflows that manage large volumes of claim resolution activity, with a focus on improving visibility, throughput, and operational consistency. These systems support work that may be completed manually by operations partners or automated to improve overall productivity. That means our teams build software that helps route work, manage exceptions, connect business rules to execution paths, and create a more efficient experience across revenue cycle operations. The engineering work often involves balancing scale, reliability, maintainability, and evolving business needs across distributed systems. As a Member of Technical Staff, this role contributes directly to the development of backend services and microservices that power these workflows. Success in this role requires solid software engineering fundamentals, experience working with service-based systems, and the ability to collaborate effectively across functions. The team values clear communication, practical problem solving, and thoughtful engineering that improves outcomes for customers and internal users. Source context: the Collector R&D team summary provided in your prompt and athenahealth engineering JD guidance on MTS back-end roles: **Essential Job Responsibilities:** * **Develop** backend applications and services using **Java** to support business-critical workflows and platform capabilities.  * **Build** and maintain scalable **microservices** that integrate with internal platforms and dependent systems.  * **Implement** cloud-based solutions on **AWS** with attention to reliability, security, and maintainability.  * **Collaborate** with engineers, product managers, and other stakeholders to translate business requirements into technical solutions.  * **Create** and enhance APIs and service integrations that support high-volume transactional workflows.  * **Troubleshoot** application and service issues, identify root causes, and deliver fixes that improve system stability.  * **Contribute** to code reviews, unit testing, and team engineering practices that improve software quality and consistency.  * **Optimize** application performance and service interactions to support scalability and operational efficiency.  * **Use** AI tools, where appropriate, to improve productivity in day-to-day engineering work, such as understanding unfamiliar code, drafting test cases, summarizing technical information, or exploring implementation options, while reviewing outputs carefully before applying them. **Additional Job Responsibilities:** * **Document** technical designs, implementation details, and service dependencies for shared understanding across the team.  * **Participate** in sprint planning, backlog refinement, and estimation activities.  * **Support** deployment, release validation, and post-release monitoring for assigned services or features.  * **Assist** in improving CI/CD workflows and development practices across the team.  * **Contribute** to monitoring and alerting improvements that help detect and resolve production issues.  * **Partner** with adjacent teams to align on API contracts, integration points, and shared dependencies.  * **Share** technical knowledge through walkthroughs, documentation, and collaborative problem-solving sessions.  * **Identify** opportunities to simplify workflows or reduce manual effort through service enhancements and automation. **Expected Education & Experience:** * **2 to 4 years** of software engineering experience in backend development, distributed systems, or related application development work.  * **Hands-on experience** with **Java** for building and maintaining production applications.  * **Experience** developing or supporting **microservices** and service-based architectures.  * **Working knowledge** of **AWS** and cloud application deployment concepts.  * **Experience** building or consuming RESTful APIs and integrating with distributed systems.  * **Understanding** of software engineering fundamentals, including object-oriented design, testing, debugging, and version control.  * **Experience** working in Agile or iterative development environments with cross-functional teams.  * **Ability** to analyze technical issues, communicate clearly, and contribute practical solutions.  * **Bachelor’s degree** in Computer Science, Engineering, Information Technology, or a related field, or equivalent relevant experience. _**About athenahealth**_ **_Our vision:_** _In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all._ **_Our company culture:_** _Our talented_  _employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support._ **_Our DEI commitment:_** _Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve._ **_What we can do for you:_** _Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative_  _workspaces_  — _some offices even welcome dogs._ _We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,_ _full-time. With consistent communication and digital collaboration tools, athenahealth_ _enables_ _employees to find a balance that feels fulfilling and productive for each individual situation._ _In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued._  _Learn more about our culture and benefits here: athenahealth.com/careers_   _[https://www.athenahealth.com/careers/equal-opportunity](https://www.athenahealth.com/careers/equal-opportunity)_