Microsoft 365 Solutions Engineer

Corporate At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.   **Microsoft 365 Solutions Engineer (Collaboration, Automation & Copilot)** **Location:** Remote **Reports To:** Manager, Collaboration & Automation **Position Summary** ZOLL is seeking a Microsoft 365 Solutions Engineer to drive collaboration, automation, and AI-powered productivity across our global organization. In this role, you will own and enhance Microsoft 365 services including **Teams, SharePoint Online, OneDrive, Exchange Online, Entra ID, Power Platform, and Microsoft Copilot**. Working closely with Infrastructure, Security, End User Services, and business stakeholders, you will design scalable solutions, improve governance, automate processes, and support enterprise adoption of modern workplace technologies. **Key Responsibilities** **Microsoft 365 & Collaboration** * Administer and optimize SharePoint Online, Teams, OneDrive, Exchange Online, Microsoft 365 Groups, and Entra ID. * Lead platform configuration, lifecycle management, and feature rollouts. * Provide advanced (Tier 3) support for complex platform issues. **Automation & Power Platform** * Design, build, and support solutions using Power Apps and Power Automate. * Develop PowerShell automation to improve operational efficiency and security. * Enhance and maintain existing workflows and solutions. **Copilot, AI & Governance** * Support deployment, governance, and adoption of Microsoft Copilot. * Partner with Security and Risk teams on DLP, compliance, and identity management best practices. **Business Partnership** * Act as a trusted advisor to IT and business stakeholders. * Translate business requirements into scalable technical solutions. * Develop documentation, training, and adoption materials. * Evaluate emerging technologies and contribute to the collaboration and automation roadmap. **Required Qualifications** * Bachelor's degree or equivalent experience. * 5+ years of enterprise Microsoft 365 experience. * Strong hands-on experience with SharePoint Online, Teams, OneDrive, Exchange Online, and Entra ID. * Strong PowerShell scripting and automation skills. * Experience designing and supporting enterprise collaboration solutions. * Ability to work effectively with technical and non-technical stakeholders in a global environment. **Preferred Qualifications** * Experience with Power Apps and Power Automate. * Power Platform administration, governance, and DLP experience. * Experience with Microsoft Copilot or other Generative AI solutions. * Knowledge of Microsoft Purview and compliance controls. * ITIL Foundation certification. * Microsoft certifications such as MS-102, PL-400, PL-900, or AZ-900. #LI-AK1