Network Engineer 2

The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.  **Scope:**  * Applies company policies and procedures to resolve a variety of issues * Works on problems of moderate scope * Receives general instructions on routine work and detailed instructions on new projects **Your Roles and Responsibilities:** * Major duty: • Serving as the first point of defense for all network-related incidents, providing 24x7network support for production and corporate network. Technical skills: • Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services. Daily jobs: • Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration. • Deliver customer-centric support through multiple communication channels. • Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies * Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints * Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend) * Troubleshooting network issues and outages * Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure * Handle multiple vendor switch on various servers in dealing with hardware/software issues * Handle traffic, and any queries raised by ISP/Partners * Provide support for any incidents such as input errors, CRC, RMA etc. * Work directly with ISP/Vendors on fixing any issues related to network * Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position * This is a shift-based position and may include weekend or swing shifts. **Required Qualifications/Skills:** * Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience  * Have a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications * Builds productive internal and external working relationships * Exercises judgment within defined procedures and practices to determine appropriate action * Familiarity with content delivery networks and internet peering strategies * Understanding of server hardware technologies relative to content delivery performance and capacity * CCNA or equivalent **Preferred Qualifications:**  * N/A **Physical Demand & Work Environment:** * Must have the ability to perform office-related tasks which may include prolonged sitting or standing * Must have the ability to move from place to place within an office environment * Must be able to use a computer * Must have the ability to communicate effectively  * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers **Salary Range** $72,960.00 - $115,200.00 USD (Salary) * _Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit._ * _Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors._ **Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:** * Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only * Dental provided through UHC * Nationwide Vision provided by UHC * Flexible Spending Account for Health & Dependent Care * Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) * Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera * Corporate Wellness Program provided by Goomi Group * Employee Assistance Program * Wellness Days 401k Plan * Basic and Supplemental Life Insurance * Short Term & Long Term Disability * Critical Illness, Critical Hospital, and Voluntary Accident Insurance * Tuition Reimbursement (available 6 months after start date, capped) * Paid Time Off (accrued and prorated, maximum of 120 hours annually) * Paid Holidays * Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law