Network Operations Engineer 2

**NOE 2** **What this Job Entails:** The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail. **Scope:**  * Applies company policies and procedures to resolve a variety of issues * Works on problems of moderate scope * Receives general instructions on routine work and detailed instructions on new projects **Your Roles and Responsibilities:** * Participate in production network and internet peering strategies * Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic. * Day-to-day activities involve working on multiple vendor servers and various software and hardware issues * Handle traffic and any other queries raised by ISP/partners * Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.  * Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components. * Working with multiple TAC vendors to fix the hardware issues * Work with ISP/vendors on fixing any issues related to network  * Participate in 24/7 support with other teams across the globe. Some weekend work may be required.  * Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position. **Required Qualifications/Skills:** * Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience  * Builds productive internal and external working relationships * Exercises judgment within defined procedures and practices to determine appropriate action * Understanding of network and traffic peering * Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages. * Understanding of preparing root cause analysis for any network and server outages.   * Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world * Good understanding of:  * IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)  * Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules) * Knowledgeable on Layer 1 troubleshooting. **Preferred Qualifications:**  * Experience working in a multi-vendor network environment.  * Network certifications. CCNP/JNCIP/Ciena preferred