Network Services Engineer
glint tech
📍 Remote🌐 Remote🕐 28d ago🔗 himalayas
Job Description
### NETWORK SERVICES ENGINEER
### PROJECT DESCRIPTION
Support a network integration initiative for the LHC team by providing enterprise-level LAN/WAN and telecommunications services. The role focuses on maintaining stable, secure, and reliable network connectivity across integrated environments. This is a Windows-based environment role.
### KEY RESPONSIBILITIES
* Support the LHC agency migration initiative, including re-IP activities across approximately 530 LHC agencies
* Provide operational support, monitoring, troubleshooting, and maintenance for enterprise LAN/WAN infrastructure with primary focus on Cisco Meraki technologies
* Diagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teams
* Install, configure, maintain, patch, and support network and telecommunications equipment while ensuring compliance with security and operational standards
* Monitor network availability, uptime, and overall infrastructure health across distributed enterprise environments
* Collaborate with network engineers, project teams, and business stakeholders on network implementations, upgrades, and migrations
* Deliver technical guidance and support to end users and IT teams on troubleshooting and network-related issue resolution
* Document network configurations, procedures, and operational activities per organizational standards
* Leverage enterprise AI tools (GitHub Copilot, Microsoft 365 Copilot) for troubleshooting, documentation, analysis, and automation — approximately 90% weekly usage expected
### MANDATORY SKILLS (7+ Years Each)
* LAN/WAN Networking
* Network Troubleshooting
* TCP/IP
* Network Hardware & Telecom Equipment
* Experience in an ITIL environment
* Proficiency with enterprise-approved AI and GenAI tools
### NICE-TO-HAVE SKILLS
* Experience in healthcare or large enterprise network environments
* Exposure to network security practices
* Ability to train or guide end users and junior IT staff
* Familiarity with network integration or migration projects
Originally posted on [Himalayas](https://himalayas.app)