Office of Student Life - Student Life Office Assistant

**Job Title: Student Life Office Assistant** **Department:** Office of Student Life **Supervisor:** Tianna Stover & Bradley Taylor **Starting Rate of Pay:** $8.00/hour **Length of Time:** Eligible for rehire on a semester basis **Department Description** The Office of Student Life strives to model the value of service by improving the daily lives of the HPU family as a single source of knowledge for student life, engagement and residential living information. As a student employee, you will gain experience in customer service, leadership, problem-solving and teamwork. **Job Description** Student Life Office Assistants will provide HPU students, faculty, staff and families with first-class customer service in a solution-oriented team. They maintain a comprehensive knowledgebase of High Point University and the breath of resources, programming and events offered by the Office of Student Life. **Job Location/ Hours Required** The candidate will perform most/all job duties at the Office of Student Life in Slane Student Center. Hours may vary depending on the job requirements; however, the maximum number of hours a student employee may work per week is 20 hours. This position requires a minimum of 8 hours per week. **Responsibilities**: * Provide unmatched customer service to all students, faculty, staff and visitors * Serve as a resource to the campus community by addressing the needs of walk-in visitors and by answering incoming phone calls * Communicate the University’s mission and answer basic questions about HPU and Student Life policies, procedures, events and resources * Recognizes sensitive internal information and exercises discretion * Ability to work assigned shifts throughout the week (days and evenings), some weekends and special events * Execute multiple projects and job functions with efficiency * Assist with residence life roommate introductions * Attend all required training and staff meetings * Other duties as assigned **Required Qualifications:** Applicants should possess exceptional interpersonal skills, savvy communication and be comfortable communicating with others. Students must maintain a GPA of 2.75 or higher, be in good standing with Student Life and maintain a professional social media presence to remain eligible for this position. **Desired Skills:** * Must have a minimum 2.75 overall GPA * Self-starter and the ability to absorb information quickly * Strong communication skills * On-campus involvement with clubs and organizations * Solution-oriented and a positive attitude * Dependable, trustworthy and responsible