Officer Client Portal Support Client Services - Operations

**Company Introduction:** _We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day._ _HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."_ **Job Summary:** About HKEX HKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both today and tomorrow. **Job Duties:** **Responsibilities:** * Handle email and phone enquiries from HKEX clients in a timely manner * Act as HKEX administrator to grant / change / remove company and user access to various HKEX portals and systems * Provide support in user onboarding and liaise with IT in arranging External User Testing access for FINI users * Perform administrative tasks and assist team members in ad\-hoc tasks * Provide support to Access Management system enhancement and participate in User Acceptance Test **Requirements:** * University degree or above * 1 \- 2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations * A team\-player attitude and self\-driven learning mindset * Great self\-organisation, task prioritisation, attention to detail and strong problem solving skill * Knowledge in securities / finance / customer services with exposure to Hong Kong and Mainland markets is welcomed _HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace._ **Location:** HKEX - Exchange Square **Shift:** Standard - 40 Hours (Hong Kong SAR) **Scheduled Weekly Hours:** 40 **Worker Type:** Permanent