Officer - Depository & Participant Services - Operations

**Company Introduction:** _We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day._ _HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."_ **Job Summary:** Post Trade is responsible for maintaining the orderly, fair and expeditious clearing and settlement arrangements for the securities, on exchange derivatives and OTC derivatives markets. Depository & Participant Services provides central securities depository, custody and participant services of stocks and structured products. The team also provides hotline and training services to investors and clearing participants. **Job Duties:** **Responsibilities:** * Oversee and support daily depository & counter operations in accordance with established rules, procedures and policies of the clearing houses * Daily operations include but not limited to physical certificates handling, provide counter service, daily reconciliation, generating MIS reports for management’s review * Propose appropriate operational flow changes to enhance day-to-day operational efficiency * Support various automation and process reengineering initiatives to eliminate manual and redundant tasks * Undertake additional projects and ad hoc tasks assigned by the manager, contributing to team objectives and organizational priorities with agility and accountability. * Identify exceptional cases / contingency situations and escalate to management **Requirements:** * University degree in Finance, Business Administration, Economics or related disciplines * Knowledge of clearing / settlement / nominees/custodial operations in Hong Kong and Global markets * At least 2-4 years of relevant experience, preferably in well-established financial organization. * Proven client service experience, including direct client interaction, issue resolution, and service delivery in a professional and timely manner * Demonstrated proactivity, adaptability, innovation, and ability to manage multiple tasks, excellent communication, interpersonal, and analytical skills * Intellectual curiosity to investigate underlying causes and implications of issues * Good command of written and spoken English and Chinese.  Proficiency in Putonghua is an advantage * Familiar with MS Word, Excel, Access, and Chinese Word Processing * Proficiency in Macros and VBA is an advantage _HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace._ **Location:** HKEX - Exchange Square **Shift:** Standard - 40 Hours (Hong Kong SAR) **Scheduled Weekly Hours:** 40 **Worker Type:** Permanent