On Trade Sales Representative

**Job Purpose** The On-Trade Sales Representative is responsible for generating and closing sales of the company's products to on-trade customers in Angola. This includes restaurants, bars, hotels, and other businesses that sell alcoholic beverages to consumers. The On-Trade Sales Representative is also responsible for building and maintaining relationships with key decision-makers at these businesses and ensuring that the company's products are well-represented on their menus and in their displays. **Key Duties and Responsibilities** **Generate and close sales of the company's products to on-trade customers in Angola** * Research and identify potential new on-trade customers * Develop and deliver sales presentations to on-trade customers * Negotiate and close sales contracts with on-trade customers * Follow up with on-trade customers after the sale to ensure satisfaction and repeat business **Build and maintain relationships with key decision-makers at on-trade businesses** * Develop a deep understanding of the needs and priorities of key decision-makers at on-trade businesses * Build rapport and trust with key decision-makers at on-trade businesses * Keep key decision-makers at on-trade businesses informed about the company's products and promotions * Provide value-added services to key decision-makers at on-trade businesses, such as marketing and promotional support **Ensure that the company's products are well-represented on menus and in displays at on-trade businesses** * Work with on-trade businesses to develop and implement menu merchandising strategies * Provide on-trade businesses with point-of-sale materials, such as posters, table tents, and shelf talkers * Create and manage promotional displays for the company's products at on-trade businesses * Monitor the availability and placement of the company's products at on-trade businesses **Educate on-trade customers about the company's products and promotions** * Develop and deliver product training sessions to on-trade staff * Provide on-trade staff with product information and resources * Host product tastings and other promotional events at on-trade businesses * Work with on-trade staff to develop and implement sales strategies **Provide excellent customer service to on-trade customers** * Timely Responses: Ensure prompt responses to inquiries, orders, and requests from on-trade customers. This includes responding to emails, calls, and other forms of communication promptly. * Product Knowledge: Possess in-depth knowledge about the products or services being offered to effectively communicate their features, benefits, and usage to on-trade customers. * Relationship Building: Build and maintain strong relationships with on-trade customers through regular communication, visits, and personalized interactions. Understand their needs, preferences, and challenges to tailor solutions accordingly. * Order Accuracy and Timeliness: Ensure accurate processing of orders and timely delivery of products to on-trade customers. Minimize errors and delays in order fulfillment processes. * Problem Resolution: Address any issues or concerns raised by on-trade customers promptly and effectively. Take ownership of problems and work towards finding satisfactory resolutions to maintain customer satisfaction. * Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional products or services that may benefit on-trade customers based on their needs and preferences. * Training and Support: Provide training and support to on-trade customers on product usage, menu development, promotional activities, and other relevant topics to help them maximize the value of the products or services. **Track and report on sales performance** * Track and analyze sales data * Identify sales trends and opportunities * Develop and implement sales strategies to improve performance * Generate and present sales reports to management **Key Competencies and Experience** **Minimum Educational Requirements and Work Experience:** * English & Portuguese speaking * This entry-level undergraduate degree from a recognized and accredited university. * Successful track record as a Sales Representative for at least one year. Sales experience from a busy FMCG company * Valid driving license **Functional and Technical Competencies:** * Business Acumen, Analytical Thinking, Strategic Thinking, Driving for Results * Planning and Organizing, Teamwork, Building and Maintaining Collaborative Relationships, Quality Orientation and Adaptability **Behavioural Competencies:** * A passionate, self-confident individual that is professional and result driven. * Strong integrity and ability to work within a team * Trendy, fashionable and well groomed * Able to work independently within set parameters. * Good negotiation and customer relationship management skills * Good interpersonal skills both with internal and external relationships * Great oral and written communication skills * Good at planning and organizing to ensure priority task management **Leadership Competencies:** * Assertive, people centric with a consultative and collaborative leadership style * Ability to take initiative and drive tasks to completion * Ability to work in a matrixed team structure * Ability to manage multiple tasks and deadlines and prioritize * Ability to manage up * Good communication skills * Resilient, flexible and adaptable **Job Posting End Date:** 2026-03-06 **Target Hire Date****:** 2026-05-01 **Target End Date**: