Operations Consultant

**Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.** -------------------------------------------------------------------------------------------------------------------------------------------------------- **Job Purpose** Providing effective customer service with the purpose of retaining customers and building strong customer relationships. Focus on understanding customer needs and providing a fit for purpose solution whilst meeting various KPI's. Focus on growth of brand and process alternative solutions to meet customer needs. **Responsibilities** **Education** Matric / Grade 12/ SAQA Accredited Equivalent (Essential); Regulatory exam 5 (Advantageous) **Experience** At least 2 years experience in a Service /Collections / Retentions environment. Advantageous: Complaint handling. **Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.** -------------------------------------------------------------------------------------------------------------------------------------------------