Operations Lead Analyst
thecignagroup
📍 bengaluru karnataka india🕐 13d ago🔗 phenom
Skills
capacity planningworkforce managementdata analyticsforecastingfinancial projectionsproductivity managementservice level managementcall center operationsworkforce management softwareadvanced excelqlikviewqliksensecost managementstakeholder managementanalytical skills
Job Description
Join our team as a Senior Capacity Planning Analyst and drive operational excellence by developing and managing workforce strategies for Cigna. Leverage your expertise in capacity planning, workforce management, and data analytics to optimize operations across inshore and offshore teams. Collaborate with senior leaders and make a measurable impact on business performance.