Operations Management – Senior Change Management Manager
huatai financial hong kong
📍 hong kong hong kong sar china🕐 3mo ago🔗 workday
Job Description
**About Us:**
Huatai International Financial Holdings Company Limited (“Huatai International” or “the Company”), is the only overseas wholly-owned or controlled subsidiary of Huatai Securities. Huatai International is the Huatai Group’s international arm which plays as a crucial role in the group's internationalization strategy by:
a) not only providing offshore capital market services (and a global business platform) but also provides onshore clients with valuable cross-border capital market services (aligned with the mainland China government’s policies and commercial intentions);
b) actively making use of Huatai Securities’ leading position, distribution network and customer base in mainland China;
c) integrating on a global basis across many jurisdictions and regions, a successful and fully integrated international financial platform with innovative financial services solutions.
Huatai International operates as a holding company for consolidating all of the group’s cross-border businesses and companies under one umbrella, offering a truly unified and international business platform. In recognition of such international strength, the renowned international rating agency Standard and Poor’s has assigned Huatai International a “BBB+” rating (for long term) and “A-2” (for short-term).
_**Job Description:**_
* Process transformations by evaluating and improving existing operational processes to align with industry best practices.
* Conduct workshops and interviews to gather detailed information and ensure requirements are fully understood.
* Identify inefficiencies and develop practical solutions to address them
* Introduce process improvements to optimize operational management.
* Develop process flow diagrams and documentation to visualize existing and future-state processes.
* Create and assess business process models for new product launches and change projects.
* Partner with operations managers to define and document new process needs.
* Coordinate with technology teams to convert operational needs into system enhancements.
* Support project teams to ensure on-time completion of assigned tasks.
* Obtain approval from key operations leaders for proposed process improvements.
* Liaise with cross-functional teams, including IT, operations, and senior management, to ensure alignment and collaboration on transformation projects.
* Provide regular updates to stakeholders on project progress, milestones, and potential risks or issues.
* Act as the bridge between business users and IT teams to ensure the timely and accurate delivery of business solutions
_**Qualifications:**_
* 7+ years of experience in a Change Management / Business Analyst role, within the financial services industry.
* Experience in leading medium to large-scale transformation projects, including re-platforming and process optimization is essential.
* Strong knowledge of cash securities and Over the Counter Derivatives products, life cycle event, post trade controls
* Bachelor's degree in Business Administration or a related field.
* Proficiency in business analysis tools and methodologies.
* Strong analytical skills with the ability to interpret complex data and provide actionable insights.
* Excellent communication and stakeholder management skills.
* Experience with process mapping, requirements documentation, and user acceptance testing (UAT).
* Familiarity with business intelligence tools, data analytics, and reporting platforms is a plus.
* Good command of spoken and written English and Chinese (Cantonese & Mandarin)