Operations Manager

**THE POSITION IN A NUTSHELL**   Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.   **WHAT YOU'LL BE DOING (and doing well!)** * Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives.  * Manage the engineering, project management, and service departments for the assigned Division.  * Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.  * Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.  * Responsible for developing a budget and meeting revenue and gross margin targets.  * Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.  * Responsible for delivering projects within the original budgeted cost.    * Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed.   * Responsible for efficient asset management, such as inventory and company service vehicles.   * Responsible for building a high-performance culture to include annual performance reviews and development initiatives.   * Responsible for manpower planning and allocation.  * Responsible in part for customer satisfaction and cash collections.   * Works closely with the sales team to support the growth and profitability of the branch.  * Responsible for control and calibration of inspection, measuring, and testing equipment.   **WHAT WE LIKE ABOUT YOU**  * Two to five years’ experience in an operations manager role within the fire alarm and security industry.  * Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.  * Strong, positive team builder with leadership ability.  * Knowledge of current fire alarm and security systems.  * Strong understanding of Profit and Loss statements and key financial drivers.   * Ability to attract, develop, grow, and retain a team.  * Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.   **WHAT WE'RE BRINGING TO THE TABLE**  * Competitive salary based on qualifications.  * Paid time off plan and holidays.  * 401(k) matching.  * Short term and long-term disability.   * Medical, dental, and vision plans with options.  * Life insurance.  * Company cell phone, laptop, and vehicle.  * Professional career development opportunities.   * Tuition reimbursement.