Operations Manager - Ksa & Uae

Work Flexibility: Hybrid or Onsite We are hiring our future **Operations Manager** for our GTM markets. Based in RIyadh or Dubaï, you will be part of the Operations Leadership team and responsible for all Operational Activities across KSA & UAE. **What you will do:** * Develop and implement the appropriate Operations strategy for assigned markets in curent model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management). * Manage the Operational activities ensuring that the best talent is sourced, developed, managed and engaged * Work to identify and implement process improvements and ensures that breakthrough solutions are sustained over time. * Direct work activities & projects based on a clear understanding of customer and market needs. * Build, liaise and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within region * Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions. * Ensure all Compliance, SOX, FCPA and other policies and regulations are implemented, applied and followed. * Support standardization and alignment of processes * Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved **What do you need :** * Degree in a Business or Logistics discipline(s) or equivalent * 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & Customer-facing responsibility * 3 years of experience in people management * Experience in a multinational company with complex organization * Fluency in English * Arabic language is an advantage * Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage Travel Percentage: 40%