Operations Research Analyst - Community Engagement

**Dallas is Growing. Grow With Us.** Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. **Job Summary** Provides analytical information to management regarding department procedures, processes, and structure to assistmanagement in organization improvement. **Job Description**   **Overview** The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement. **Essential Functions** **1** Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement. **2** Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure. **3** Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings. **4** Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management. **5** Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components. **6** Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations. **7** Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information. **8** Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools. **9** Performs any and all other work as needed or assigned. **Knowledge and Skills** **1** Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts. **2** Through knowledge of project management principles. **3** Knowledge of research methodology. **4** Knowledge of statistical analysis. **5** Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities. **6** Ability to manage unit/program activities. **7** Ability to disseminate information through the preparation of concise reports. **8** Communicating effectively verbally and in writing. **9** Establishing and maintaining strong working relationships. **MINIMUM QUALIFICATIONS** **EDUCATION:** * Bachelor's degree in an any field. **EXPERIENCE:**  * Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process. **EQUIVALENCY(IES):**  * High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements. * Associate's degree in any field plus five (5) years of required experience will meet the education and experience requirements. * Master's degree (or higher) in any field plus two (2) year of required experience will meet the education and experience requirements. **LICENSE(S) and/or CERTIFICATION(S):** * Valid Driver's license with good driving record.  **OTHER REQUIREMENT(S):**    * No FELONY or Class A misdemeanor convictions. * No Class B misdemeanor conviction within the last ten (10) years. * No family violence convictions * Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge * Must pass an intensive background investigation and drug test. **Salary Range**   $62,379.20 - $76,585.60   The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer.