Operations Training Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.  A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary ----------- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an **Operations Training Manager** located in Guadalajara, **North Campus.** Reporting to the **Sr Director, Operations Engineering** the **Operations Training Manager** is responsible for leading the development and execution of strategic training initiatives within a high-volume manufacturing environment. The Operations Training Manager will ensure workforce readiness for NPI launches, production growth, and operational excellence through effective learning strategies, competency development, and training execution. **What a typical day looks like:** * Lead the design, implementation, and continuous improvement of training strategies aligned with manufacturing and business objectives. * Develop training plans for New Product Introduction (NPI), product transfers, and operational expansion activities. * Partner with Operations, Engineering, Quality, and Manufacturing teams to identify current and future workforce capability needs. * Translate production demand, capacity growth, and skill requirements into effective training programs and workforce development plans. * Oversee training execution across direct labor and indirect personnel, ensuring compliance with operational and quality requirements. * Lead a team of coordinators, trainers, and technicians across multiple shifts, ensuring consistent training deployment and qualification processes. * Manage competency matrices, certification programs, and employee development paths through Workday and other learning systems. * Support project transfers and manufacturing ramp-ups by coordinating training readiness and knowledge transfer activities. * Ensure compliance with IPC-A-610 standards, manufacturing procedures, and customer requirements. * Monitor training effectiveness through metrics, audits, and performance indicators to drive continuous improvement. * Promote a culture of learning and operational excellence throughout the organization. * Build partnerships with educational institutions and training providers to strengthen talent pipelines and technical capabilities. **The experience we’re looking to add to our team:** * BA/BS in Engineering, Mechatronics, Industrial Engineering, Manufacturing Engineering, or related field. * Experience in manufacturing operations, training, learning & development, or workforce development. * Experience supporting Electronics Manufacturing Services (EMS) environments. * Strong understanding of SMT assembly processes, manufacturing operations, and production environments. * Knowledge of IPC-A-610 quality acceptance standards. * Experience supporting New Product Introduction (NPI), product transfers, and manufacturing ramp-up activities. * Proven experience leading teams. * Experience using learning management systems (LMS). * Intermediate English communication skills (written and verbal). * Availability for occasional travel. **What you’ll receive for the great work you provide:** * Competitive Salary. * Life & Medical insurance. * Christmas Bonus. * Food Coupons. * Saving Fund. * Life Insurance. KJ12 Job Category ------------ Operations Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [[email protected]](mailto:[email protected]) and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).