Operator Attractions

REQ15048 Operator, Attractions (Open) **POSITION SUMMARY:** The Operator, Attractions is responsible for the safety of guests using the attraction and for strictly enforcing policies as described in the Attraction’s Standard Operating Procedures. **PRIMARY RESPONSIBILITIES:** * Ensure that the safety of guests and employees is the highest priority. * Conduct pre-opening inspections of assigned location and prepare for opening by sweeping queue lines, platforms, entrance and exit locations, and emptying trash. * Ensure minimum required personal protective equipment as described in the SOP is present at the Attraction location and in good repair. * Report any missing or damaged personal protective equipment to Supervisor, Attractions. * Clearly communicate instructions and safety announcements to guests and monitor the Attraction location to ensure guests are enjoying the attraction or activity safely. * Operate Attractions exactly as trained by trainer/supervisor without deviating from the SOP. * Operator, Attractions will only operate attractions that they have been trained and certified to operate by their trainer/supervisor. * Consistently practice safe work habits including, but not limited to, the proper use of personal protective equipment, safe lifting and reporting unsafe situations to your supervisor immediately. * Control activity while in progress and constantly monitors the attraction while in operation, being prepared to stop or shut down the attraction should a problem occur. * Administer and coordinate emergency first aid as necessary. * Screen all guests to ensure they meet the physical requirements of the attraction or activity, in accordance with the SOP. * Ensure adequate through-put of the attraction is met by working efficiently and allowing the appropriate number of guests onto the attraction as determined by the SO * Monitor guests enjoying the attraction and be prepared to assist scared guests safely. * Responsible for evacuating the attraction and assisting guests through various evacuation methods including: extreme heights, various types of platforms, stairs and ladders. **OTHER DUTIES:** * Understand and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety. * Ensure high standards of personal presentation and grooming. * Responds to changes in the family entertainment centre function as dictated by the industry, company and hotel. * Attend training sessions and meetings as and when required. * Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements. * Perform tasks and/or fulfil responsibilities that may be assigned by management and/or immediate superior as the business operations required. **QUALIFICATIONS:** **Experience** * Must be able to obtain a PNR Red CPR for Professional Rescuer Certification. Prior experience is an advantage. **Education** * College degree or equivalent. **Skills / Competencies** * Customer-oriented Pleasant and pleasing personality Displays a high commitment to improving customer service Ability to communicate in English **Other Attributes** * Confident * Passionate * Organized * Assertive * Flexible in working hours, as this may require extra hours out of normal work hours