Ops Customer Service Representative
tallahassee state college
📍 site 3 - florida public safety institute fpsi - campus united states🕐 5mo ago🔗 workday
Job Description
**Join Our Team at Tallahassee State College**
==============================================
**OPS Customer Service Representative Opportunity**
Tallahassee State College is excited to announce a **part-time** opening for the position of **Customer Service Representative** at the Florida Public Safety Institute**.** We’re looking for someone who shares our commitment to fostering a vibrant campus community.
**What You’ll Do**
As **Customer Service Representative**, the day-to-day responsibilities will include:
* Serve as the first point of contact for visitors, staff, vendors and store customers
* Be the main point of contact for phone calls and in-person inquiries.
* Process mail, packages, and deliveries – while maintaining a clean, organized, and welcoming front desk/reception area.
* Assist with other operations- or store-related projects and tasks as assigned.
* Varied hours between 7:30 and 5:00; 25 hours weekly
**Who We’re Looking For**
We’re seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:
* High school diploma or equivalent
* Prior experience in front desk, administrative support, retail, or operations role preferred
* Strong communication and customer service skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn point-of-sale (POS) systems. Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Professional demeanor and appearance.
**Why You’ll Love Working Here**
At Tallahassee State College, we’re not just shaping the leaders of tomorrow – we are committed to fostering the growth and development of every team member. As part of our College community, you’ll enjoy:
* A dynamic campus atmosphere where your contributions directly impact student success.
* A culture that champions continuous improvement, where students and staff alike are valued and empowered.
* A supportive team that encourages collaboration, creativity, and innovation.
**What We Offer**
We offer more than just a competitive salary of **$15/hour**. When you join the team at TSC, you’ll also enjoy:
* The [BENCOR FICA Alternative Plan](https://www.tsc.fl.edu/about/college/administrative-services/human-resources/retirement/) as an important retirement benefit for all part-time, seasonal and temporary employees.
* Opportunities for professional development.
* Free access to TSC athletics, fine arts, and performing arts events.
* Health and Wellness Resources
* Free parking and employee discounts
* Employee Assistance Program
**A Little About Us**
Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor’s degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your _College of Choice_.