Oracle Arcs Consultant
jade global software pvt
📍 pune maharashtra hyderabad telangana india🕐 11mo ago🔗 workday
Job Description
Oracle ARCS Consultant1
**Job Title: Oracle ARCS Consultant**
**Job Type: Fulltime**
**Location: Pune**
**Responsibilities:**
* Liaise with client application lead for day-to-day activities.
* Work in L2 support and Enhancements for issues related to Oracle ARCS
* Tickets tracking, resolving and SLA management
* Suggest Best Practices & improvements in the current ARCS landscape
* Attend all internal and client meetings.
* Coordinate with other teams, business users, Vendor (e.g. Oracle)
* Help in patching and monthly closure activities.
* Documenting and Maintaining SOPs and KEDB
* 24x7 support for P1 issues.
* Raise risks/issues (if any) on time.
**Skills & Experience Required:**
* 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS
* Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching
* Experience in understanding current architecture and providing improvement suggestions
* Hands on experience in resolving tickets and meeting SLAs
* Excellent communication skills
* Ready to work 3pm to 12 midnight IST shift