Order Management Operator 2

Add Job Posting Text **Position Overview** Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process. **Essential Functions** (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * Download user settings into current software platforms * Verify settings and route to appropriate function when errors or mismatches occur * Stamp/sticker order form with correct information * Diagnosis and determine product fault * Confirm rechargeable products meet charging specifications. * Create, file, and retrieve device history records for Hearing Instruments * Prioritize and schedule ship dates consistent with established/expected turnaround time * Communicate problems with incoming orders to appropriate personnel * Invest shells to create a negative of the shell called “investment.” * Set up 3D printers (clean and prepare for the next batch) * Match and sort shells/molds * Run and Operate Laser Serial Number engraving * Disassemble hearing aids * DSA testing * Read, comprehend, and adhere to written work instructions, SOP’s, etc. **Competencies** (Knowledge and Skills needed for this position) * Strong data entry/computer skills. * Maintain a high degree of accuracy and close attention to detail. * Basic computer skills. * Strong basic math, word processing/data entry skills, written and verbal communication skills. **Required Education:** * High School Diploma/GED **Preferred Experience:** * 1+ year of data entry experience strongly preferred * 1+ years of manufacturing experience preferred **Physical Demands:** Able to stand or sit for long periods of time.  Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc) **Compensation:** Depending on your work location, the target hourly rate for this position can range from $18.50 - $20.75.  In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience.  To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.