Organizational Development Advisor

**Intelcom | Dragonfly** With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: **to deliver fast, accurate, and reliable service powered by cutting-edge technology.**  **A Strategic Role at the Heart of Logistic** **Responsibilities** Employee Recognition * Design and evolve recognition programs across the organization, taking into account business priorities, culture and operational realities. * Develop the frameworks, tools, guides and approaches necessary to enable operational teams to deploy and maintain initiatives with consistency and autonomy. * Establish mechanisms for handover to operations, including clarification of roles, key communications, support resources, and follow-up expectations. * Collaborate with internal communications and key stakeholders to ensure visibility, adoption and sustainability of initiatives. Employee Engagement & Annual Survey * Structure and coordinate the annual engagement survey cycle including the deployment strategy, communication tools, timelines and monitoring mechanisms. * Partner with HR, internal communications, leaders, and operations to ensure a simple, consistent, and responsive approach to different audiences. * Support teams in analyzing survey results, identify key findings, and prepare reports, tools, or recommendations for leaders and operational teams to take action. * Design approaches and resources to support managers in identifying, prioritizing and monitoring their action plans. * Ensure follow-up governance with key stakeholders to drive accountability, continuous improvement, and sustainable impact on the employee experience. Performance Management * Contribute to the design improvement, planning, and launch of the performance management cycle across the organization, in collaboration with HR, internal communications, Workday, and key stakeholders. * Define the key steps, roles and responsibilities, timelines, messages and accompanying tools needed to ensure a clear and effective deployment. * Collaborate with Workday teams to validate business needs, test the user journey, identify potential issues, and ensure a simple and consistent experience for employees and managers. * Develop or adapt guides, training, FAQs, communications and support resources that will enable HR and operations to deploy and maintain the process in their teams. * Act as a resource person for HR partners and leaders to clarify expectations, support process adoption, and foster constructive performance conversations aligned with business priorities. * Track the progress of the deployment in Workday, completion rates, issues raised by users, and adjustment needs during the cycle. * Analyze cycle learnings, user feedback, and available data to recommend continuous improvements to the process. Project management, continuous improvement and data analysis * Lead other end-to-end organizational development projects, with autonomy, rigor, sense of priorities and ability to influence stakeholders. * Design structured solutions, programs and tools, ready to be transferred to the operational teams for deployment, appropriation and maintenance over time. * Use data, analytics, performance indicators, and feedback from the field to evaluate the effectiveness of initiatives and guide decisions. * Represent organizational development on specific committees or cross-cutting projects, demonstrating leadership, judgment, and credibility. * Collaborate with various stakeholders to ensure alignment of initiatives with business priorities. * Prepare guides, presentations, dashboards, reports and monitoring tools to support the deployment of initiatives and decision-making. **Qualifications** * 6-8 years of experience in organizational development, talent management, human resources, or similar roles. * University degree in organizational development, human resources, organizational psychology, administration or relevant field, or equivalent experience. * Demonstrated experience in project management, with a good ability to structure priorities. * Experience or strong interest in development, employee recognition, employee experience, engagement, and organizational development initiatives. * Experience or strong interest in operational environments, logistics or transportation, with an ability to understand the realities of the field and adapt initiatives to the needs of teams. * Comfortable with digital tools and interest in the digitization of processes related to the employee experience * Experience facilitating workshops with different audiences, including managers, teams or cross-functional groups. * Ability to navigate ambiguity and structure initiatives in a rapidly growing environment. * Excellent interpersonal skills and ability to collaborate with a variety of stakeholders. * Creative spirit, curiosity and solution-oriented. * Bilingualism in French and English is required, both oral and written. * Experience in a multi-site and multi-country environment – a strong asset * Member of the Ordre des CRHA and knowledge of psychometric tools — an asset. **Why Join Us?**  At **Intelcom | Dragonfly**, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:  * On-site gym with a personal trainer  * Employer-provided lunch of your choice  * Comprehensive group insurance  * Group RRSP plan  * Care & Well‑Being Activities * Partial reimbursement for public transportation  * Employee Assistance Program   …and much more.  This position has been opened to address a genuine organizational need within the company. At **Intelcom | Dragonfly**, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.  We embrace diversity, ensure equity, and foster a true sense of belonging. _Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs._