Partner Sales Operations Specialist

### Job Description ### Partner Sales Specialist **About Accruent** At Accruent, our mission is to transform the way organizations manage their built environment. Through data-led intelligence, we help people and systems work together more effectively, driving business forward. With over 4,000 customers across 149 countries, our cloud-based solutions enable organizations to optimize real estate, facilities, and asset management—delivering real value through efficiency, compliance, and performance. **The Role** The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement. This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives. ### What You’ll Do * Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals * Continuously improve operational processes to enhance partner experience and internal efficiency * Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution * Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy * Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals * Design and implement automated workflows to reduce manual effort and increase scalability of partner support * Leverage the [Fortive](https://himalayas.app/companies/fortive) Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste * Document and evolve standard work for quoting, renewals, and partner operations * Manage lead routing, tracking, and attribution for partner-driven opportunities * Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution * Drive portal enhancements to improve usability, self-service, and partner engagement * Refine and operationalize the partner onboarding program to accelerate time-to-revenue * Partner with the Enablement team to develop scalable onboarding and training content * Design and implement systems to track onboarding progress, completion rates, and performance * Partner with leadership to operationalize evolving partner program structures, policies and requirements * Ensure systems, processes, and reporting scale to support future program enhancements ### What We’re Looking For ### Must have: * 5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment) * Strong experience with CRM systems (e.g., Salesforce) and partner portals * Expert in quote and renewal processing * Demonstrated expertise in workflow automation, process design, and optimization * Excellent communication, stakeholder management, and problem-solving skills * Proven ability to lead cross-functional initiatives and drive alignment * Ability to operate both strategically and tactically in a fast-paced environment * Comfort working in ambiguity with aggressive timelines ### Nice to have: * Experience supporting channel / partner ecosystems at scale * Familiarity with deal registration, renewal management, and partner lifecycle workflows * Experience optimizing or scaling partner programs ### What We Offer * A dynamic, international team environment with colleagues across the globe. * Opportunities to develop, grow, and build your success in a fast-moving SaaS company. * Competitive remuneration and benefits package. * An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact. Originally posted on [Himalayas](https://himalayas.app)