Patient Access Coordinator

**Summary** **Job Description:** Job Description **Patient Access Coordinator –Breast Surgery** ============================================== **Baptist Health Medical Group** **Louisville, KY | Full-Time | First Shift** Be the First Smile Our Patients See ----------------------------------- Do you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the LaGrange area. As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you. What You’ll Do -------------- In this role, you will: * Welcome patients and provide outstanding customer service in person and over the phone. * Register patients accurately by collecting demographic, insurance, and visit information. * Verify insurance eligibility, Medicare compliance, and patient benefits before appointments. * Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion. * Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options. * Maintain accurate patient records and update information as needed. * Utilize patient access and registration software to support efficient office operations. * Ensure compliance with state, federal, and organizational regulations related to patient access services. * Complete ongoing education and training requirements. * Support the team by performing additional administrative duties as needed. What We’re Looking For ---------------------- **Preferred Qualifications:** * High school diploma or equivalent **required.** * Previous experience in a medical office or healthcare setting. * Knowledge of medical terminology. * Strong computer and data entry skills. * Excellent communication and interpersonal skills. * Ability to multitask while maintaining accuracy and attention to detail. * A positive attitude and commitment to delivering exceptional patient care. Why Join Baptist Health Medical Group? -------------------------------------- At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally. If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare. ### _If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!_ ### Baptist Health is an _Equal Employment Opportunity_ employer.