Patient Access Representative - Plainfield Il

**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Sign on bonus: N/A * Position: Patient Access Representative I * Location: Plainfield 24600 W 127th Street * Full Time/Part Time: Full-Time * Hours: Monday-Friday: 11:00 am - 7:30 pm * Weekend: Every other weekend- Sat and Sun: 5:00 pm - 1:30 am * Holidays: 2 Holidays per year * Required Travel: If needed **A Brief Overview:** The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services. **What you will do:** * Greet and assist patients in a courteous and professional manner during the registration process. * Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system. * Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times. * Verify patient contact information and confirm appointment details. * Verify patient insurance coverage and eligibility, confirming the accuracy of policy information. * Collaborate with insurance providers and billing teams to address insurance-related issues. * Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options. * Ensure clear and effective communication with patients to address their questions and concerns. * Review and verify patient registration data and insurance information to ensure accuracy. * Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues. * Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service. * Help patients feel comfortable and informed during the registration and scheduling process. *   **What you will need:** * Associates Degree Health Administration Required * Previous experience in patient access, healthcare administration, or a related field is preferred. And * Experience using patient registration and scheduling systems. **Benefits:** * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, and Vision options * Tuition Reimbursement * Free Parking at designated locations * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off * Community Involvement Opportunities