Patient Account Rep 2

**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.** **Please log into [myWORKDAY](http://www.myworkday.com/trumed/d/home.htmld) to search for positions and apply.** Patient Account Rep II (Hybrid) 101 Truman Medical Center **Job Location** ================ Northpoint Kansas City, Missouri **Department** ============== Patient Accounts **Position Type** ================= Full time **Work Schedule** ================= 7:00AM - 3:30PM **Hours Per Week** ================== 40 **Job Description** =================== We are seeking a detail-oriented and dependable **Patient Accounts Representative II** to join our team! If you are passionate about accuracy, problem-solving, and customer service in a healthcare setting, we want to hear from you. You’ll be responsible for managing billing and collections, ensuring accurate account resolution, and working with insurance payors and patients. **What You’ll Do:** ✅ Billing & Collections: Manage daily billing for insurance claims and collections for outstanding payor accounts and self-pay encounters. ✅ Account Monitoring & Reconciliation: Reconcile assigned accounts using proper workflows and ensure accurate account resolution. ✅ Knowledge of Programs: Stay updated on third-party carriers, government payors, special programs, and the University Health Financial Assistance program. ✅ Compliance & Regulations: Meet regulatory compliance standards, federal regulations, and department protocols to ensure accuracy and adherence to industry standards. ✅ Electronic Systems & Customer Service: Use various electronic systems to track and manage accounts while providing excellent customer service. ✅ Problem Solving: Use critical thinking to resolve billing issues independently and efficiently. **Minimum Requirements:** ✅ High School Diploma or equivalent. ✅ At least two years of experience in a professional or insurance billing environment. ✅ Experience with commercial insurance, Medicare, and Medicaid reimbursement. ✅ Working knowledge of reimbursement comment codes and payer provider manuals. ✅ Computer literacy and ability to use Excel, Word, Outlook, and a 10-key calculator. ✅ Extensive knowledge of third-party billing procedures with the ability to act as a subject matter expert in this area. ✅ Strong oral and written communication skills to effectively communicate with payors and patients. Why You'll Love It Here: ✅ Competitive salary and benefits package. ✅ A supportive and collaborative team environment. **If you’re ready to take your billing and collections expertise to the next level, we encourage you to apply today! Join us in making a meaningful impact on our organization’s operations and patient care.**