Patient Service Representative Physician Practice

FPN Crown Point Pediatric Health Center 1141 S Indiana Ave Crown Point, Indiana 46307 **WHO WE ARE** Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. [Our values](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmcas-proxyweb.mcas.ms%2Fcertificate-checker%3Flogin%3Dfalse%26originalUrl%3Dhttps%253A%252F%252Fnam10.safelinks.protection.outlook.com.mcas.ms%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.franciscanhealth.org%25252Fabout%25252Fwho-we-are%2526data%253D05%25257C01%25257CDeborah.Tucker%252540franciscanalliance.org%25257Cc22bd1ca62764c2a97f108da7c6ff9e9%25257C4b843c54adae4ff29f04d9248f52101e%25257C0%25257C0%25257C637959117617496171%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253DAwzxxgnpqswcPUO5b%25252BZEQS24V1xZTI4ZbfJoh9F7a6U%25253D%2526reserved%253D0%2526McasTsid%253D20892%26McasCSRF%3D3c9deaee1917a4bfaac3951c5a0f5187bb85ead0231762ce45df243bbe808fb3&data=05%7C02%7CHaleigh.McFarland%40franciscanalliance.org%7Cded664e0036d4a37189e08dcb6ec0db8%7C4b843c54adae4ff29f04d9248f52101e%7C0%7C0%7C638586372166994132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=tWqQJrU6BvfD9Ub9k9%2BA2GBWs624LhWAn1rfZA7oXkY%3D&reserved=0) of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.  With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care.  Of our [260+ locations](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmcas-proxyweb.mcas.ms%2Fcertificate-checker%3Flogin%3Dfalse%26originalUrl%3Dhttps%253A%252F%252Fnam10.safelinks.protection.outlook.com.mcas.ms%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.franciscanhealth.org%25252Ffind-a-location%25252Fview-all-locations%2526data%253D05%25257C01%25257CDeborah.Tucker%252540franciscanalliance.org%25257Cc22bd1ca62764c2a97f108da7c6ff9e9%25257C4b843c54adae4ff29f04d9248f52101e%25257C0%25257C0%25257C637959117617496171%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253DhnmV9XPIFizy0tT051%25252BsbwtYMgPm8ga4SLmjmYYFerU%25253D%2526reserved%253D0%2526McasTsid%253D20892%26McasCSRF%3D3c9deaee1917a4bfaac3951c5a0f5187bb85ead0231762ce45df243bbe808fb3&data=05%7C02%7CHaleigh.McFarland%40franciscanalliance.org%7Cded664e0036d4a37189e08dcb6ec0db8%7C4b843c54adae4ff29f04d9248f52101e%7C0%7C0%7C638586372167010653%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=10anqnu0BNj4FEHWklLOb4Ke0OxiEUX6jTuYeKzqT78%3D&reserved=0), many are nationally recognized Centers of Health Care Excellence. **WHAT YOU CAN EXPECT** * **40 hours per week. Day shift, Monday-Friday.** * **Shifts vary 7-3:30, 7:30-4, 8-4:30, 830-5, 9-530, 10-6:30 (one closing shift per week).** * **Off weekends and all major holidays.** * Enjoy work life balance with consistent day shift schedule and observed holidays off work. * A positive attitude and willingness to learn. * Professional development opportunities. * Enhanced benefits package with a pay structure to reward experience and expertise. * Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance. * Work within an electronic medical records system. * Collect patient payments; applies payments and adjustments to patient accounts. * Balance daily encounter forms and cash drawers. * Additional daily administrative tasks based on practice specialty. **QUALIFICATIONS** * High School Diploma/GED - Required. * 1 year Customer Service - Required. * 1 year Healthcare - Preferred. **TRAVEL IS REQUIRED:** Never or Rarely **EQUAL OPPORTUNITY EMPLOYER** It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, [jobs.franciscanhealth.org](https://jobs.franciscanhealth.org/us/en/our-benefits).